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This topic contains 1 reply, has 2 voices.

Last updated by Bobby 1 year, 2 months ago.

Assisted by: Bobby.

Author Posts
June 11, 2024 at 8:46 pm #15729005

john-jr.D

"Tell us what you are trying to do?"
Our website has English and French languages setup; the primary language is English, which is assigned to the main domain dixoncommercial.com. The French website is set to the domain agencederecouvrementdixon.com.

When we add a new User in the WP Admin of dixoncommercial.com, we need that User to in turn be able to login to the website on the French side, here: hidden link

Problem: when we add the User, they can login on the English side, but not the French domain. Curiously, an old User that was added to the database last year is able to login in both languages and we're at a loss to explain why.

When login is attempted on the French side, the page loads for a moment and then refreshes.

The login form is just being generated with WordPress' wp_login_form() function.

Any idea what might be going on here?

June 11, 2024 at 9:18 pm #15729024

Bobby
WPML Supporter since 04/2015

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Hi there,

Please try the following steps and let me know if that helps:

- Go to WPML -> Languages -> Language URL format
- Check the "Auto sign-in and sign-out users from all domains" option
- Click on the Save button
- Log out
- Log in from the secondary domain

Let me know your results, please.

The topic ‘[Closed] User Unable to login on Translated domain’ is closed to new replies.