Variation not displaying in translated language

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Supporter timezone: Europe/Paris (GMT+01:00)

This topic contains 42 replies, has 2 voices.

Last updated by leonidasI 4 years, 10 months ago.

Assisted by: Yvette.

Author	Posts
December 9, 2020 at 8:15 pm #7629059
leonidasI	hidden link watch the video you will understand what i am saying. I think you must add this and support it.
December 10, 2020 at 6:33 am #7631909
Yvette Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Paris (GMT+01:00)	OK. For a compatibility issue, we will need to replicate it on a new sandbox site. Please login here, upload/activate/configure the WCFM plugin and then write back with enumerated steps to replicate the issue. hidden link I kind of got what you were doing but as I don´t read Greek...I got a bit lost. WPML/WCML is already setup with EN/ES. I wait for your answer. I will then confirm and send on to the compatibility team.
December 10, 2020 at 5:58 pm #7637929
leonidasI	Hi, sure i can do that. Is there a way you can send me the whole conversation so i can send it to wcfm as well?
December 10, 2020 at 8:09 pm #7638717
leonidasI	Hi what i did is create only 2 variations USING WCFM and simply create only in English. Spanish works just fine without translating the product.
December 10, 2020 at 9:01 pm #7639015
Yvette Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Paris (GMT+01:00)	So- does that mean you were unable to replicate the issue? Thanks for the clarification. I will ask if it´s possible to get an export of the thread.
December 12, 2020 at 8:11 am #7649485
leonidasI	Yes i couldnt and i believe something to do with the settings of wpml i will have to compare maybe. Or something with the strings of greek language?
December 14, 2020 at 8:10 pm #7663417
Yvette Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Paris (GMT+01:00)	I would first recommend reducing your site to be the same as the sandbox site: - Storefront Theme - Only WPML plugins activated - Woocommerce activated All other plugins should be deactivated. In this installation setup, do you get the same error/behaviour? If so, then send us a copy of the site IN THAT CONFIGURATION and I can escalate to our 2nd tier support group to see if they can figure out why it is behaving in that manner. Please follow the instructions in this article : https://wpml.org/faq/provide-supporters-copy-site/ Do not attempt to upload the whole package to the forum. Use a filesharing service instead like WeTransfer and only include a downloadable link in your next reply.
December 22, 2020 at 7:08 pm #7719457
Yvette Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Paris (GMT+01:00)	Hello You wrote: " I will give you access,to the main domain. " I am opening the private area for this information. Please also specify a demo product we can use. Thanks
December 23, 2020 at 11:21 am #7723479
Yvette Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Paris (GMT+01:00)	WE are connecting from Spain at the moment. TO BE CERTAIN - send the URL of the product we can use. Leave no ambiguity.
December 23, 2020 at 9:37 pm #7726741
leonidasI	hidden link just create new once if you like
December 24, 2020 at 12:53 pm #7730455
Yvette Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Paris (GMT+01:00)	Hello Please upgrade your WPML Plugins to their latest releases. And do I have permission to change the configuration of site with regards to which plugins/theme are active for troubleshooting?
December 24, 2020 at 4:09 pm #7731481
leonidasI	Hi yes change whatever you like, ok i will upgrade check in 15 minutes
December 28, 2020 at 10:49 am #7741261
Yvette Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Paris (GMT+01:00)	Hello I have escalate this problem to our 2nd tier support group for more work/resolution. I hope they will have some news for you soon.
December 28, 2020 at 2:10 pm #7742725
leonidasI	Marry Christmas Yvette. Thank you for the trouble
December 28, 2020 at 7:19 pm #7743893
Yvette Supporter Languages: English (English ) Spanish (Español ) Timezone: Europe/Paris (GMT+01:00)	Merry Christmas to you too! = )