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This topic contains 5 replies, has 2 voices.

Last updated by gianpaoloI 3 years, 8 months ago.

Assisted by: Yvette.

Author Posts
November 15, 2021 at 1:16 pm #9997131

gianpaoloI

I am trying to: get the correct variation order in the translated language. The order is correct in the original language and also in the backend.

Link to a page where the issue can be seen: hidden link

I expected to see: hidden link

Instead, I got: hidden link

November 15, 2021 at 2:46 pm #9998143

Yvette
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Paris (GMT+02:00)

Hello

I will be helping you with this issue.

Please first check if this issue exists if you temporarily deactivate your non-WPML plugins and temporarily set the active theme to be Storefront.

If the backend is "correct", then the issue would be with the theme template and this way we might be able to confirm that.

November 16, 2021 at 9:38 am #10003813

gianpaoloI

Hello,
I followed the instructions you recommended, but I see the same issue with Storefront activated as well. The "order" problem is only visible in the translated language.

November 16, 2021 at 10:34 am #10005071

Yvette
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Paris (GMT+02:00)

Thanks for trying that out.

Temporary Access to your system
Please provide access to your system (wp-admin and ftp) so that I can further investigate this particular problem. The fields to provide this data are included in a private section that I will open for your next response. You can find it above the comments area. The information in this private section is only visible between WPML Support and you

November 16, 2021 at 2:44 pm #10007405

Yvette
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Paris (GMT+02:00)

Hello

The attributes were not in "order" here for IT language:

Products > Attributes > Product Size

I put them in the correct order and now they are showing ok on the frontend.