 tarasL
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I didn't have enough room to back up. The operation was aborted.
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 Lauren
WPML Supporter since 10/2015
Languages:
English (English )
Timezone:
America/New_York (GMT-04:00)
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If you are unable to use the cloudways site that I set up, please use a plugin such as WP Staging or ask your hosting provider to set up a staging site where we can further troubleshoot.
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 Lauren
WPML Supporter since 10/2015
Languages:
English (English )
Timezone:
America/New_York (GMT-04:00)
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I have marked the next reply as private so that you can securely share credentials to your staging site. Thanks!
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 tarasL
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Hi. I have made a copy of the site. You can log in with the same details as in the post dated FEBRUARY 4, 2025 AT 4:55 PM
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 Lauren
WPML Supporter since 10/2015
Languages:
English (English )
Timezone:
America/New_York (GMT-04:00)
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Great, can you send me the link to the staging site? I have the credentials in your previous post but not the URL to login. I've marked the next reply as private so that can share the links in the secure fields.
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 tarasL
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you didn't enable private mode. so here's the link above
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 tarasL
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Did you get access? Is everything okay?
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 Lauren
WPML Supporter since 10/2015
Languages:
English (English )
Timezone:
America/New_York (GMT-04:00)
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When I used the link you sent yesterday, it redirected me to the regular site, not a staging site. I checked again today and now when I try the link it get a message that it has been forgotten. Please share credentials to the staging site in your next reply and use the private fields ot send the credentials not the general response field.
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 Lauren
WPML Supporter since 10/2015
Languages:
English (English )
Timezone:
America/New_York (GMT-04:00)
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This is the link to your STAGING site? Because it is the same link that you used in the original chat that was opened. So before I begin setting the site to minimal and disablign plugins and theme, please confirm that this is the correct link to run these tests: hidden link (this link will remain hidden to anyone not logged in to this ticket).
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 tarasL
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Yeah, it's a test site. You can do whatever you want with it)))
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 Lauren
WPML Supporter since 10/2015
Languages:
English (English )
Timezone:
America/New_York (GMT-04:00)
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I deactivated all non WPML plugins and ran through the clean up steps in the troubleshooting section. I then created a test post named WPML test. Now, when I type Трамп in the tags, I can see more results. Can you confirm that it is working for you as well?
If so, please start to enable the plugins one a time and check to see if the issue returns. If it does, let me know which plugin is conflicting.
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 tarasL
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This is because you enter words in the news in Russian. But you should be in Ukrainian.
You're very careless 🤦♂️
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 Lauren
WPML Supporter since 10/2015
Languages:
English (English )
Timezone:
America/New_York (GMT-04:00)
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I double checked earlier in both languages multiple times, but now it's showing different again. And I am also seeing that some of the terms (for example, "Tags" was previously showing as translated and now it's in English). Did you happen to enable any plugins in between my last test and now?
I also noticed that if you click "Choose from the most used tags", I am seeing the tag "Дональд Трамп" - are you seeing that there in both languages? I've confirmed I'm on the Ukrainian post and this is the link to the post I am testing on: hidden link
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 tarasL
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I didn't do anything, I didn't touch any plugins. I created a news item and immediately checked the tag.
I see Donald Trump in the tags I use most often.
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