I am trying to: Maintain appropriate languages on my website however, we will modify something and it won't be translated and we can't find where to make the changes to actually have it in the proper language.
Link to a page where the issue can be seen: hidden link on this page you'll see it on the text behind the tile CNR that is in English instead of French. The next section INSPIRE A PASSION [...] is also randomly in English. These are just two instances but it's happening all over our website.
For this example, the homepage, we use the customizer of the theme. We make the modifications in both language but it looks like adding the English version just switched everything to English.
I hope I am describing the problem correctly, I am not sure what is actually going on.
We tried looking for the string that needs translation but couldn’t find it. We did find a string that seems to be one we would want translated (NOS PROGRAMMES) but it showed as locked (I am attaching a screenshot so you can see).
A weird thing that we’ve noticed is that we have an old version of the text we’re trying to translate in the strings but don’t find the updated version. We tried translating that one anyway but it didn’t do any changes, so we deleted them. (screenshots added as well)
The difference between old and new is that the new version should show $377,000 (it does on the site) and the older versions show $250,000; $215,000 or a different amount. this is the text:
“Open to students in grades 10 to 12 across Canada, the Contest will award a total of $377,000 in scholarships, giving its winners the chance to pursue their postsecondary studies partially or completely in French.”
We have tried from both from the French interface and English interface with the same results.
Another weird thing is that my colleague found the string yesterday but the translation didn’t work and we tried to look for it again and couldn’t, even though we tried all the keywords that should appear in the text.
