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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is experiencing a 404 page error when trying to navigate the Arabic version of their website or any article.
Solution:
We recommend checking if the issue might be related to a cached version of the page. Please try accessing the site from a different browser or device to see if the problem persists. If the issue continues, it could be beneficial to clear the browser cache or use a private/incognito browsing mode to ensure you are viewing the most recent version of the site.

If these steps do not resolve the issue, and you are still experiencing problems, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.

If the problem persists, please do not hesitate to open a new support ticket for further assistance. You can do so at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 2 replies, has 2 voices.

Last updated by Mihai Apetrei 10 months, 3 weeks ago.

Assisted by: Mihai Apetrei.

Author Posts
June 13, 2024 at 5:21 pm #15737419

josephN-9

Background of the issue:
I am trying to navigate the Arabic version of my website or any article, but I encounter a 404 page error. The issue can be seen at hidden link

Symptoms:
When I navigate the Arabic version of the website or any article, I get a 404 page error.

Questions:
Why am I getting a 404 page error when navigating the Arabic version of my website?
How can I resolve the 404 page error for the Arabic version of my website?

June 13, 2024 at 5:46 pm #15737496

josephN-9

Another is the default english version looks almost good

June 13, 2024 at 8:13 pm #15737768

Mihai Apetrei
WPML Supporter since 03/2018

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi there.

The arabic version of the site (hidden link) works just fine for me - see the screenshot here: hidden link

Maybe what you are seeing is a cached version - can you please check the site from a different browser or device?

Please let me know how that goes.

Kind regards,
Mihai Apetrei