[Resolved] Widgets not displaying correctly after translation
This thread is resolved. Here is a description of the problem and solution.
Problem: The client is experiencing issues with widgets not displaying correctly after translating their site from English to Italian. They have tried adjusting settings for Custom fields, Post Types, and Taxonomies translations but have not seen any improvements.
Solution: We recommend the following steps to address the widget display issues: 1. Navigate to Directory Listing -> Directory Builder. 2. Change the language to Italian using the top admin bar. 3. Check the translated builder. 4. Translate the Form fields. 5. Save your changes. 6. Translate one listing to Italian. 7. Clear the site's cache and then verify if the issue is resolved.
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After translating from English to Italian, i have gone through our site looking for any inconsistencies.
I have translated strings - fixed most issues.
HOwever i have a few widgets that just don't display correctly. Check through the help forums and followed some ideas from there like going to settings and looking for Custom fields, Post Types and Taxonomies translations and setting what i believed to be relevant settings to Translatable if available or fallback.
This did not fix/change anything noticeable or regarding what i was attempting to fix.
I have recently had an Onboarding call with Yvette from WPML and she mentioned to get in touch with support to fix widget issues.
So I have 3 or 4 widgets that do not display correctly. I have listed screenshots in both English and Italian so you can see the differences with explanations of the problems.
I have them saved as a PDF if the screen shots are too hard to read
Thanks for contacting WPML forums support. I'll be glad to help you today.
1) Please share the PDF of the issue. You can upload it to any file transfer service and share the link with us.
2) Please try the following steps to translate the widgets:
1- Go to WPML-> Theme and plugins localization, select your theme/plugin, and scan
2- Go to WPML-> String Translation
3- Scroll down and click on the "Translate texts in admin screens »" link
4- Search for the needed strings
5- Select the strings
6- Click on the "Add to String Translation" button
7- Then click on the "« Return to String Translation" link
8- Translate the strings, clear the cache, and check the front end
I have followed your instructions from above however the problems still exist - the related text to these issues are mostly translated (except for the search).
I could still not find the strings for the two phrases in the top search feature. "What are you looking for?" and "Location" I have actually translated a couple of these strings but obviosuly not the right ones...i can't find more.
I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP) Preferably to a test site where the problem has been replicated.
Your answer will be private, meaning only you and I can access it.
❌ Please backup your database and website ❌
✙ I need your permission to deactivate and reactivate the plugins and themes and change site configurations. This is also why the backup is critical.
✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.
1) Thanks for the access details. Please let me know how this search form is added because it doesn't appear in Italian. (Kindly check the attached screenshot)
Also, please let me know how you can modify its strings in English.
Thanks for your reply. Please try the following steps:
1- Go to Directory Listing-> Directory Builder
2- Switch the language from the top admin bar to Italian
3- Check the translated builder
4- Translate the Form fields
5- Save
6- Translate one listing to Italian
7- Clear the site's cache and check the issue
This is what i was able to do:
1- Go to Directory Listing-> Directory Builder
2- Switch the language from the top admin bar to Italian
3- Check the translated builder
At this point the directory names and slug were in Italian - when editing and going to Search Form (well I checked all forms and Layouts here) the Forms were empty...and if i had to rebuild them it appears there are not the required preset fields to choose from.
I continued on
6- Translate one listing to Italian
7- Clear the site's cache and check the issue
This has not resolved the issue.
Not sure if i mentioned previously - but there is a Directorist - WPML Extension Plugin (it is installed and active).
I'm wondering if all the forms need to be rebuilt and translated here or if they are not displaying because they shouldn't and this is being taken care of somewhere else???
When i translated the listing it now displays a listing count against Locations - 1 instead of 0 now...which obviously makes sense. However images still do not display.
In case that helps with what is working or not in the background.
Yes it looks like i may need to re-build all forms and layouts (including the search) in each language and then translate either manually in the form builder (or maybe by string translation - not sure yet).
This worked for the Search in Italian - all fields now appear.
And it looks like for each language, the categories & locations of Directorist directory need to have images, icons and directories selected...(if it's a multi-directory site).
A lot of manual data entry...unless there is another option, which i am also waiting on an answer from Directorist.
So the only thing not currently functioning correctly is still the Unlimited Elements widget Filter Tabs as per number 4. rom this PDF
hidden link
Thanks
New threads created by Osama Mersal and linked to this one are listed below:
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