woo email translation

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Last updated by bW-2 5 months, 1 week ago.

Assisted by: Lauren.

Author	Posts
March 10, 2025 at 4:27 pm #16797531
bW-2	Background of the issue: I am trying to translate all strings in customer emails. I followed the guide at https://wpml.org/documentation/related-projects/woocommerce-multilingual/how-to-translate-woocommerce-emails/ but encountered issues with adding myself as either Translation Manager or Translator. Symptoms: Some strings in the customer emails remain in the original language. The text of two emails is edited within WooCommerce > Settings > Email, not as additional template files. Questions: Why can't I add myself as a Translation Manager or Translator? How can I ensure all strings in customer emails are fully translated? How can I be certain RTL language email is actually RTL to the customer?

Author

Posts

March 10, 2025 at 4:27 pm #16797531

bW-2

Background of the issue:
I am trying to translate all strings in customer emails. I followed the guide at https://wpml.org/documentation/related-projects/woocommerce-multilingual/how-to-translate-woocommerce-emails/ but encountered issues with adding myself as either Translation Manager or Translator.

Symptoms:
Some strings in the customer emails remain in the original language. The text of two emails is edited within WooCommerce > Settings > Email, not as additional template files.

Questions:
Why can't I add myself as a Translation Manager or Translator?
How can I ensure all strings in customer emails are fully translated?
How can I be certain RTL language email is actually RTL to the customer?