WooCommerce checkout country drop-down not working

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Supporter timezone: Asia/Karachi (GMT+05:00)

This topic contains 1 reply, has 2 voices.

Last updated by Waqas Bin Hasan 1 year, 3 months ago.

Assisted by: Waqas Bin Hasan.

Author	Posts
January 29, 2024 at 9:19 am #15236773
maurizioD-18	On my site's WooCommerce checkout page (hidden link), the country drop-down for the billing address is not displaying, instead it shows a text box that does not register with the system (see screenshot). I read a similar ticket (https://wpml.org/forums/topic/country-dropdown-list-not-working/) where there was a string translation that should not have a translation and deleting it solved the issue. Can you tell me what that string is?
January 29, 2024 at 1:16 pm #15238460
Waqas Bin Hasan WPML Supporter since 05/2014 Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Hi, Thank you for contacting the support. Well, I am not sure about that string, but perhaps that was their site specific, that's why there's no clear mentioning about it. However, before proceeding further, may I ask you to try the following? IMPORTANT: Take full backup of your website and database beforehand. It is highly advised to try the following on a staging/dev site first, so your live website isn't compromised. - Deactivate all plugins except WPML and WooCommerce and check for the issue. - Activate each plugin one-by-one, while keeping check on the issue after a plugin is activated. This way you'll be able to pinpoint a plugin having a conflict (or problem), if any. - If the problem persists, repeat the above steps with a default theme of WordPress (i.e. 2021 or 2023). Please let me know and I'll try my best to help you further on the matter. Regards.

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