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Supporter timezone: Asia/Karachi (GMT+05:00)

This topic contains 20 replies, has 2 voices.

Last updated by Waqas Bin Hasan 1 year, 5 months ago.

Assisted by: Waqas Bin Hasan.

Author Posts
March 8, 2024 at 10:36 am
March 12, 2024 at 3:16 am #15397669

hendrikG-4

Sorry yesterday our server was down, you can do it again now.

March 12, 2024 at 6:50 am #15397767

hendrikG-4

I attach proof of screen record at the link below:
hidden link

March 12, 2024 at 3:48 pm #15400479

Waqas Bin Hasan
WPML Supporter since 05/2014

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Thank you for the zip file, but it only contains an HTML file with some steps (no screenshot or images for clarity).

I tried to look for the words mentioned in the steps but can't find after login.

Looks like we're not reaching anywhere. I'll request to record a video of your screen and show me how do you login and how do you get to WordPress Admin Dashboard.

Screenshot 2024-03-12 204601.jpg
Screenshot 2024-03-12 204521.jpg
March 18, 2024 at 4:27 am #15419112

hendrikG-4

Hi Waqas, please try logging in again, our server has just finished migraso, hopefully yes, thank you

March 18, 2024 at 4:18 pm #15422533

Waqas Bin Hasan
WPML Supporter since 05/2014

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Thank you for the updates, I'll try again soon and 'll get back to you accordingly.

March 18, 2024 at 8:25 pm #15423347

Waqas Bin Hasan
WPML Supporter since 05/2014

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

I've tried to login again, but results are the same. It takes me to /mis-area/ after login and I can't go to WordPress admin dashboard - see hidden link.

I've also tried some other standard variations, without any luck.

Please let me know clearly how to go to the WP Admin Dashboard?

March 19, 2024 at 4:21 am #15424025

hendrikG-4

I have tried to login and it works.
hidden link
You can do it again, the server is secure, it should be able to log in to our wordpress.

FYI, the wpform plugin can and is resolved, but only the calculated fields form plugin.

March 19, 2024 at 7:35 pm #15428586

Waqas Bin Hasan
WPML Supporter since 05/2014

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Thank you, I see that you were logged in correctly.

So I tried again and I was logged in too, but looks like it is a subscriber's account which has not enough available to do in the WP - see attached image.

Please change the user you provided me to Administrator role or you can create a new one as Administrator.

Secondly, please update WordPress to the latest version (there's a notice about it in WP dashboard). You're using a very old version (6.2.4).

It'd be great if you can also provide FTP access, since I may need to activate/deactivate plugins for investigation. This may make site inaccessible while FTP allows to deactivate problematic plugin to deactivate forcefully, in such an event (i.e. to recover the site back online).

I've enabled your next reply as private, in case of new credentials.

Screenshot 2024-03-20 003045.jpg

The topic ‘[Closed] WP Forms translation’ is closed to new replies.