WPEngine claims WPML is stripping UTM values

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 1 reply, has 2 voices.

Author	Posts
August 14, 2023 at 3:46 pm #14198549
brendaM-4	We use UTM parameters for all of our marketing campaigns. We also use a URL shortener to create links such as this: hidden link When this link unfurls, it should go to hidden link Instead it goes to hidden link We spoke with Bl.ink, our vendor for shortening, and they sent us the attached screenshot. They indicated WPEngine is sanitizing the URL. I've just pinged WPE's support team and they claim WPML is sanitizing the URL. They provided additional information but I don't think I should put it in this chat. Can you help?
August 15, 2023 at 2:20 pm #14203709
George Botsev WPML Supporter since 02/2014 Languages: English (English ) Timezone: Europe/Sofia (GMT+03:00)	Hello! As far as I can see, the request for the page to "/lp/download-olelo-events" However, that page is not on that address and WPML redirects to the proper address: "/lp/captioned-calls/download-olelo-events/" I am not confident if this is going to help but it is worth the try https://wpml.org/documentation/getting-started-guide/language-setup/language-switcher-options/preserve-url-arguments-when-switching-languages/ and set the necessary parameters that you would like to be kept. Alternatively and probably the best fix would be to adjust the link to point to: `/lp/captioned-calls/download-olelo-events/` instead of: `/lp/download-olelo-events` or change the child-parent relationship of that post in question.

The topic ‘[Closed] WPEngine claims WPML is stripping UTM values’ is closed to new replies.