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This thread is resolved. Here is a description of the problem and solution.

Problem:

The client is unable to use WPML AI for automated translations from Dutch to English and French, despite selecting it above DeepL. When only WPML AI is selected, auto-translation does not function, leaving all fields empty.

Solution:

Initially, WPML AI did not support translations from Dutch to English and French. However, after checking with the developers, it was confirmed that these language pairs were in the final phase of development. Subsequently, an update was provided, and now it is possible to translate from Dutch to English and French using WPML AI. We recommend trying the updated functionality and providing feedback.

If this solution does not resolve your issue or seems outdated, please check the related known issues and confirm that you have installed the latest versions of themes and plugins. If the problem persists, we highly recommend opening a new support ticket here.

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Last updated by Bigul 1 month, 1 week ago.

Assisted by: Bigul.

Author Posts
February 27, 2025 at 4:06 pm #16757114

cedricV-14

Background of the issue:
I want to use WPML AI for my automated translations. Dutch is supported as of now, but when I add WPML AI as an option and I put it above DeepL, it still always uses DeepL instead of WPML AI.

Symptoms:
WPML AI is never selected in auto-translate. When I only select WPML AI and deselect DeepL, auto-translation doesn't do anything and all the fields are empty.

Questions:
Why is WPML AI not being used for translations even when it is selected above DeepL?
Why does auto-translation not work when only WPML AI is selected?

February 28, 2025 at 2:46 pm #16761455

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

I checked with our developers. As of now WPML AI does not support Dutch to English and Dutch to French translation yet. But we are going to provide it soon. It is in the last phase now. Thank you for your kind understanding.

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Thanks!

Bigul

March 4, 2025 at 9:08 am #16772354

Bigul
Supporter

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

We have an update. Now it is possible to translate Dutch to English and French using WPML AI. Please try it and let us know your feedback.

--
Thanks!

Bigul