WPML cannot send some fo the content to translation

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Supporter timezone: Asia/Kathmandu (GMT+05:45)

Tagged: Exception

This topic contains 5 replies, has 0 voices.

Last updated by Shekhar Bhandari 6 days, 19 hours ago.

Assisted by: Shekhar Bhandari.

Author	Posts
February 13, 2026 at 10:13 am
petterW	Hi, We are using the Salient theme together with WPML and automatic translation via Pay-As-You-Go (PTC). We are experiencing issues when translating content built with Salient — both Global Sections and regular pages. Issue 1 – Encoded fields error When trying to translate certain Global Sections and some regular pages, we receive the following error: "Some of the content that you selected for translation includes fields that are encoded. Translators will not be able to work on this kind of content, so we removed it from the job." This does not happen on all content, only specific Global Sections and some pages. We would like to understand: - Why this encoded fields error occurs - What causes certain Salient fields to be treated as encoded - How we can properly configure WPML to translate this content Issue 2 – Translated footer not displaying on English version We have translated the footer (which is built as a Salient Global Section). However, on the English version of the website, the Norwegian footer is still displayed instead of the translated version. Could you please advise: - If there are specific WPML settings required for Salient Global Sections? - If Global Sections need to be duplicated or manually assigned per language? - Whether this could be related to the encoded fields issue? Please let us know if you need access credentials or further technical details. Best regards,
February 16, 2026 at 7:55 am #17824469
petterW	Hi, We are still experiencing an issue when translating Global Sections. When we go to: WPML → Translation Dashboard Select Global Sections Choose “Lokalavdelinger 2024 sep” and try to send it for translation, we receive the following error: "Some of the content that you selected for translation includes fields that are encoded. Translators will not be able to work on this kind of content, so we removed it from the job." Could you please help us identify what is causing this encoded fields error and how we can resolve it? If possible, feel free to adjust the configuration directly.
February 16, 2026 at 10:37 am #17825238
Shekhar Bhandari WPML Supporter since 03/2015 Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hello, I was able to reproduce the issue on a fresh setup, and it appears to be a compatibility issue with the page builder. I have escalated this to our compatibility team for further testing. I will update you as soon as I receive feedback from them. Thank you.
February 17, 2026 at 4:57 am #17827432
Shekhar Bhandari WPML Supporter since 03/2015 Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hello, Our compatibility team reviewed the issue and recommends using the Text Editor module instead of the Raw HTML module within global sections. Please switch to the Code tab and paste your HTML there (reference: hidden link ), then test to see if this resolves the problem. Please let us know how it goes — we look forward to your reply. Thank you.
February 17, 2026 at 2:42 pm #17829567
petterW	Hi again, After providing access to our site, we are now experiencing a new issue. We are currently unable to preview or publish pages or Global Sections. When trying to edit content, we receive the following error: “Beklager, du har ikke tilgang til å redigere dette innlegget.” (“Sorry, you do not have access to edit this post.”) We have not made any changes to user roles or permissions on our end. Could you please confirm whether any changes were made to: User roles or capabilities WPML settings Post type permissions Translation mode configuration At the moment, we are unable to test your proposed solution because we no longer have editing access. This is quite urgent, so we would appreciate a quick check on this. Thank you in advance.
February 17, 2026 at 2:46 pm #17829575
Shekhar Bhandari WPML Supporter since 03/2015 Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hello there, No changes to made to the sites from my side, can you disable WPML for a moment and see if you can save it? Look forward to your reply. Thanks