Background of the issue:
I am trying to translate the URL of a custom post type 'Kundcase' in Swedish to 'customer-cases' in English using WPML. The English translation for the 'kundcase' slug is correct in string translations, but it doesn't work. The post type is activated in the WMPL settings.
Symptoms:
The custom post type URL 'Kundcase' is not being translated to 'customer-cases' in English.
Questions:
Why isn't the custom post type URL 'Kundcase' being translated to 'customer-cases'?
How can I ensure the custom post type URL is translated correctly?
Please try the following:
- Go to WPML > String translation and delete the already translated string
- Go to WPML → Settings → Post Types Translation and set Kundcase CPT to Translatable – only show translated items.
- On the same screen, enable Slug translations and press Save.
- Click Set different slugs in different languages, fill customer‑cases for English, Save.
- Flush permalinks: Settings → Permalinks → Save.
- Test again
If this does not help, do this test:
❌ Please make a full website backup before proceeding ❌
- Temporarily disable all plugins except Divi, Divi Machine, WPML core, String Translation.
- Re‑save WPML slug settings (following the previous steps).
- If the slug works, re‑enable plugins in batches to locate conflict; typical culprits are caching or permalink manipulation plugins.
