This thread is resolved. Here is a description of the problem and solution.
Problem:
If you're seeing a red number on the WPML icon in the WordPress top admin-bar that doesn't lead anywhere, it usually indicates pending or stuck translation jobs.
Solution:
We recommend disabling the 'Translate Everything Automatically' option from WPML >> Translation Dashboard. Then, navigate to WPML >> Translation Dashboard > Translation Jobs tab and cancel any stuck jobs using the trash icon, if present. Afterward, re-enable the 'Translate Everything Automatically' option, clear all types of site/server/CDN cache, and check if the icon issue is resolved.
If the problem persists, please add a debug report in the Debug Information box. You can find instructions on how to provide this information here: https://wpml.org/faq/provide-debug-information-faster-support/
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
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Hello at WPML, happy new year to you. And a question: on two of my sites the WPML-icon in WordPress top admin-bar shows a number in red circle but it links/leads nowhere.  |
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Hi, Thank you for contacting WPML Support and happy new year to you as well. That red number usually indicates pending or stuck translation jobs. Please try disabling the “Translate Everything Automatically” option from WPML >> Translation Dashboard. Then go to WPML >> Translation Dashboard > Translation Jobs tab and cancel any stuck jobs using the trash icon, if you see any. After that, enable the “Translate Everything Automatically” option again, clear all sorts of site/server/CDN cache and check if the icon is cleared. If the issue persists, please add the debug report in the Debug Information box. I have also enabled debug info box for your next reply: https://wpml.org/faq/provide-debug-information-faster-support/ Kindly let me know the results,   |
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