Skip to content Skip to sidebar

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is experiencing issues with WPML not translating LearnPress pages correctly, specifically the profile and instructor pages. Despite setting the pages under settings, the profile page displays an error stating 'This LP Profile shortcode is only used on the Profile page.'.
Solution:
If you're encountering similar issues, we recommend you try the following steps:
1. Navigate to Settings → Permalinks and click Save Changes to resave the permalinks.
2. If the problem persists, temporarily change the Language URL format to 'Different languages in directories' under WPML → Languages → Language URL format, and test again.
3. Ensure that the Profile page slug is consistent across all languages (for example, use /profile/ for all languages), and check the issue again.
Before implementing these changes, please ensure to create a full backup of your database.

If these steps do not resolve your issue, or if the solution seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, you can open a new support ticket for further assistance at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: 

This topic contains 1 reply, has 0 voices.

Last updated by melissaL-10 18 hours, 11 minutes ago.

Assisted by: Andrey.

Author Posts
March 30, 2026 at 1:27 pm #17936671

melissaL-10

WPML is not translating LearnPress pages. I translated courses pages that are working fine but profile page is not working says 'This LP Profile shortcode is only used on the Profile page.' but i have already set the pages under settings. I just checked one page that is profile one, I am also having issues on other pages like instructor, etc.
I have added screenshots for profile page. Please take a look and let me know how this can be resolved.

Profile-Spanish Page.png
Profile-English Page.png
2-Spanish-Pages.png
1-English-Pages.png
March 31, 2026 at 1:27 pm #17940103

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for contacting WPML support.

Please try the following steps to atempt to resolve the issue:
1. Go to Settings → Permalinks and click Save Changes to resave the permalinks.
2. If the issue persists, temporarily change the Language URL format to “Different languages in directories” under
WPML → Languages → Language URL format, and test again.
3. Make the Profile page slug the same across languages (for example, /profile/ for all languages), and check the problem again.

Before making any changes, please make sure to create a full backup of your database.

April 1, 2026 at 6:40 am #17941820

melissaL-10

Thank you for you help.
I changed the URL format under WPML > Languages, and it solved the issue.