WPML issue with woocommerce related product

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Supporter timezone: Asia/Karachi (GMT+05:00)

This topic contains 3 replies, has 2 voices.

Last updated by Waqas Bin Hasan 1 year, 7 months ago.

Assisted by: Waqas Bin Hasan.

Author	Posts
November 7, 2023 at 6:32 am #14743075
moritzH-11	In German the related product section shows the same category of products. hidden link hidden link But when I translate the page into english then it is not showing the product from the same category. hidden link hidden link I am using the default woocommerce code to show the related products. But the Related product section not working properly with wpml. Please check. Thanks
November 7, 2023 at 1:01 pm #14747309
Waqas Bin Hasan WPML Supporter since 05/2014 Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Hi, Thank you for contacting the support. I can see the issue you mentioned. However, I also checked randomly this one hidden link where related products seem to be correct. I then further checked for Watches category on below URLs and can see some rings included in the results. I am not sure if that's intentional, but perhaps that is matching somehow to the related products? hidden link hidden link Anyways, before proceeding further, may I ask you to try the following? IMPORTANT: Take full backup of your website and database beforehand. It is highly advised to try the following on a staging/dev site first, so your live website isn't compromised. - Deactivate all plugins except WPML, WCML and WooCommerce and check for the issue. - Activate each plugin one-by-one, while keeping check on the issue after a plugin is activated. This way you'll be able to pinpoint a plugin having a conflict (or problem), if any. - If the problem persists, repeat the above steps with a default theme of WordPress (i.e. 2021 or 2023). Please let me know your findings and I'll try my best to further help you on the matter. Regards.
November 8, 2023 at 5:40 am #14752827
moritzH-11	Okay, let me check it again at my end.
November 8, 2023 at 7:17 am #14753127
Waqas Bin Hasan WPML Supporter since 05/2014 Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Sure, please take your time and let me know your findings when you're done.

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