Background of the issue:
I am experiencing an issue with translating images using WPML Media Translation on my site hidden link. I attempted to change the image for a category page where the image is placed within a widget. I edited the page using Elementor, uploaded the new image, and then proceeded to WPML Media Translation to replace the image for the Czech translation.
Symptoms:
Despite updating the translation, the same image is displayed on both the original and Czech URLs. This issue also occurs with other images on my website, such as the loader graphic and Elementor slider images.
Questions:
Could you please advise on how to resolve this so that translated images are correctly displayed without requiring manual updates to each translated page?
Thanks for contacting us. I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.
Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.
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✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
Thanks for your reply. Could you share the URL of the page in question where the category images are shown? I've checked the media translation here hidden link , and I can see that you've translated some images but I'm not sure where is it being used.
first image that you see loader on my site, i have set it different for
slovak version: hidden link
and different for
czech version: hidden link
but it is showing same image on both of the pages
Thanks for your reply. Are you referring to the images at the top of the page, as shown in the attached screenshot? If not, please highlight it using a screenshot.
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