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Tagged: Exception
This topic contains 5 replies, has 2 voices.
Last updated by Andrey 7 months, 1 week ago.
Assisted by: Andrey.
Author | Posts |
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September 11, 2024 at 9:09 pm #16168139 | |
kar-yungT |
Background of the issue: Symptoms: Questions: |
September 11, 2024 at 10:18 pm #16168262 | |
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00) |
Thank you for contacting WPML support. Could you try to go to WPML → Support → Troubleshooting and clicking the "Remove all messages and notifications" button? Does this help? If this is still the issue, I've enabled debug information. Please refer to this link for instructions on how to retrieve this information from your site and provide it to us: http://wpml.org/faq/provide-debug-information-faster-support/ |
September 11, 2024 at 10:22 pm #16168272 | |
kar-yungT |
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September 11, 2024 at 10:26 pm #16168274 | |
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00) |
You can try to remove notifications in WPML → Support → Troubleshooting and clicking the "Remove all messages and notifications" button. |
September 18, 2024 at 1:07 am #16190930 | |
kar-yungT |
I did that, it doesn't rectify the issue. |
September 18, 2024 at 7:18 am #16191228 | |
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00) |
I need to request temporary access (wp-admin and FTP) to your site—preferably to a test site where the problem has been replicated if possible—in order to be of better help. When you log in to leave your next reply, you will find the needed fields below the comment area. The information you will enter is private, meaning only you and I can see and access it. |