WPML Multilingual CMS Version 4.7.3 This plugin failed to load properly and is paused during recover...

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Last updated by Noman 2 months, 2 weeks ago.

Author	Posts
April 3, 2025 at 11:34 pm #16894888
andreB-28	Background of the issue: I am trying to load the WPML Multilingual CMS version 4.7.2 instead of the current version 4.7.3. An error occurred when the plugin failed to load properly and was paused during recovery mode. The error message indicates an uncaught error: Class "DOMDocument" not found in the file /home/kwzsri39/festimusikstanstead.com/wp-content/plugins/sitepress-multilingual-cms/classes/xml-config/class-wpml-xml-config-validate.php:67. Link to a page where the issue can be seen: hidden link Symptoms: The plugin failed to load properly and is paused during recovery mode. An error of type E_ERROR was caused in line 67 of the file /home/kwzsri39/festimusikstanstead.com/wp-content/plugins/sitepress-multilingual-cms/classes/xml-config/class-wpml-xml-config-validate.php. Error message: Uncaught Error: Class "DOMDocument" not found. Questions: How can I load the 4.7.2 version?
April 6, 2025 at 2:27 pm #16901372
Noman WPML Supporter since 06/2016 Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Hi, Before your ticket is assigned to one of my colleagues, I'd like to guide you through some initial debugging steps to speed up the support process. To begin, please follow the below steps and let me know how it goes: 1. To resolve this issue, you need to ensure that the DOM extension is installed and enabled on your server. We have another clients who had a similar issue and was able to fix it by enabling the DOM extension on the server: - https://wpml.org/forums/topic/fatal-error-when-trying-to-access-installed-plugin/#post-12615561 - https://wpml.org/forums/topic/dashboard-problem/ You may ask hosting support about it. 2. Next, please take a backup of your site, delete the existing WPML plugin, download the 4.7.2 version from here: https://wpml.org/download/wpml-multilingual-cms/?section=changelog, and install it on your site and see if this resolves the issue. Kindly let us know the results, Thank you

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