WPML not showing all translations

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Supporter timezone: America/Lima (GMT-05:00)

This topic contains 3 replies, has 0 voices.

Last updated by Andreas W. 3 weeks, 3 days ago.

Assisted by: Andreas W..

Author	Posts
March 19, 2026 at 6:42 pm #17912274
johnA-35	Hello, I am running into a problem where sometimes WPML does not display the translation that is provided. I have attached a screenshot to better understand what I mean, however I will provide some information: First, the client is using the wordpress editor for all translations, which means we are NOT using the advanced translator dashboard. Secondly, this is specifically happening to a custom post type at this moment. The field not being shown all the time is an ACF field. The ACF component IS configured correctly. So what is happening is that we are providing a translation for an ACF field called "Position" to a post type called "Team Member." This field is getting translated and shown about 95% of the time, but for whatever reason, random posts are not displaying the translation. Rather, it is rendering nothing. I have tried editing the translation numerous times and reseting permalinks, clearing cache, and checking the ACF component language settings. I cannot figure out why it is not display just a few of these translations. There is an instance of this happening on this link: hidden link Please help! And PLEASE CC the email dregular@jac.co on any correspondence. Devon
March 21, 2026 at 5:25 pm #17915899
Andreas W. WPML Supporter since 12/2018 Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	Hello, Thank you for reaching out! Could this issue maybe be related to one of these two errata? 1) https://wpml.org/errata/advanced-custom-fields-acf-conditional-logic-not-working-for-taxonomy-or-post-object-fields-in-secondary-languages/ (Please try applying the workaround.) 2) https://wpml.org/errata/advanced-custom-fields-multilingual-reordering-repeater-fields-makes-the-translations-unsynchronised/ (For now, avoid reordering groups of repeater fields in the second language) Best regards Andreas
March 23, 2026 at 11:32 am #17918363
johnA-35	Hello, The field does not have conditional logic, nor is it a repeater. It is a simple text field. Thank you
March 24, 2026 at 6:58 pm #17923782
Andreas W. WPML Supporter since 12/2018 Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	I'd like to request temporary access (wp-admin and FTP) to the website to investigate the issue further. You'll find the necessary fields below the comment section if you log in to leave the next reply. The information you provide will be private, meaning only you and I will be able to see and access it. IMPORTANT Please be sure to create a backup of the website and database before granting us access. If you don't see the "wp-admin / FTP" fields, your login credentials for the post and website will be set to "PUBLIC." Do NOT publish the information unless you see the required wp-admin / FTP fields. I may need to install a plugin called "All In One WP Migration" to create a copy of the website on which I can investigate the problem more thoroughly. I would also be very grateful if you could provide a staging site on your server for this purpose. If you have any questions about creating such a staging site, please contact your hosting provider. Please ensure that WPML is also registered on this staging site at https://wpml.org/de/account/websites/. If you are unable to provide such a copy of the website for testing, please let me know on this ticket. The private reply form looks like this: hidden link When replying again, click "I still need assistance". Video: hidden link Please note that we are required to request this information individually on each ticket. We are not permitted to access any login information that was not specifically provided in the private reply form for this ticket.

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