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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to ensure that your thank you page slug is displayed in English, but it is currently showing in Arabic.
Solution:
We recommend checking the settings in WPML to manage how slugs are generated for translated documents. Here are the steps to manually set the slug in English:
1. Navigate to WPML → Settings.
2. In the “Translated documents options” section, select “Translate” to include the slug in the translation instead of auto-generating it from the title.
3. Make a minor edit to the original “Thank You” page and update it.
4. Open the translation editor for this page, where you will now see the slug field. Here, you can either copy the slug from the original or translate it manually.

If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 15 replies, has 0 voices.

Last updated by Andrey 2 months, 3 weeks ago.

Assisted by: Andrey.

Author Posts
July 14, 2025 at 6:56 pm #17235401

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

I would need to install a copy of your site in my local environment, where I have additional tools to help troubleshoot the issue more efficiently. Once the investigation is complete and the issue is resolved, the local copy will be deleted.

Alternatively, as a workaround, you can slightly modify the slug for the Arabic version of the page. This should allow the page to load correctly.

Please let me know how you would like to proceed.