WPML plugin cannot connect

Tagged: ATE

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Last updated by michaelG-25 5 days, 20 hours ago.

Assisted by: Ilyes.

Author	Posts
November 20, 2024 at 7:40 pm #16426416
michaelG-25	Background of the issue: I am trying to ensure that the WPML plugin is properly connected to wpml.org for our website hidden link. We relaunched the site a few months ago, and I am concerned about the connection status. Symptoms: The notice 'WPML plugin cannot connect to wpml.org' appears on the backend of our website. The error message indicates 'Unable to Register - Site key not matching'. Questions: How can we reconnect WPML to wpml.org without losing any of the translations previously made?

Author

Posts

November 20, 2024 at 7:40 pm #16426416

michaelG-25

Background of the issue:
I am trying to ensure that the WPML plugin is properly connected to wpml.org for our website hidden link. We relaunched the site a few months ago, and I am concerned about the connection status.

Symptoms:
The notice 'WPML plugin cannot connect to wpml.org' appears on the backend of our website. The error message indicates 'Unable to Register - Site key not matching'.

Questions:
How can we reconnect WPML to wpml.org without losing any of the translations previously made?