WPML plugins not updating automatically as set in WordPress

This thread is resolved. Here is a description of the problem and solution.

Problem:
You are experiencing issues with WPML plugins not updating automatically as expected, even though auto-updates are enabled in WordPress.
Solution:
We have confirmed that auto-updates are enabled and you are using the latest version of WPML. It's important to understand that we release our latest major versions in cohorts. This means that while the latest version is immediately available for manual download on our website, the WordPress interface might not show an update notification until a few days later, depending on your cohort assignment. For example, if we release a new version on Monday, cohort 1 receives it on Monday, cohort 2 on Tuesday, and so on.

If this solution does not resolve your issue or seems outdated, we recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.

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Tagged: Exception

This topic contains 1 reply, has 0 voices.

Last updated by Bobby 4 months, 1 week ago.

Assisted by: Bobby.

Author	Posts
March 18, 2025 at 8:20 pm #16832374
ronaldT-5	Background of the issue: I am trying to make sure I always have up-to-date WPML plugins. The issue can be seen at hidden link. Symptoms: WPML plugins are not updating automatically as set in WordPress. I expected to see up-to-date WPML plugins, but instead, I got outdated WPML plugins all the time. Questions: Why are my WPML plugins not updating automatically? How can I ensure WPML plugins are always up-to-date?
March 18, 2025 at 11:01 pm #16832817
Bobby WPML Supporter since 04/2015 Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00)	Hi there, I can see that auto updates is enabled and that you are using the latest version of WPML. One thing to note is that we release the latest major versions in cohorts. That means that while our website will always list the latest version as available for manual download, the WP interaface might not receive a notice that an update is ready until a few days later. Also, some users might be at an earlier cohort than others. Example: we release a new version on Monday --> immediately available on our website cohort 1 --> receives it Monday cohort 2 _--> receives it Tuesday etc etc