Background of the issue:
I was trying to reply to a ticket regarding a WPML regression in object caching behavior, but it was closed while we were waiting for replies from internal teams. Can we continue the discussion here? Here is the link to the original ticket: https://wpml.org/forums/topic/wpml-regression-in-object-caching-behaviour/
Symptoms:
The ticket was closed before the issue was resolved, and I am unable to continue the discussion there.
Questions:
Can we continue the discussion on this issue here?
Languages: English (English )Spanish (Español )Italian (Italiano )
Timezone: Europe/Madrid (GMT+02:00)
I would like to request temporary access to the staging site. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.
**IMPORTANT**
- Please make a backup of the site files and database before providing us access.
- If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box.
The private box looks like this: hidden link
as we discussed in the previous ticket, WPML can't suggest specific troubleshooting or debugging steps for us to try out ourselves.
To support further investigation into the reported issue, WPML has asked us to set up a non-production environment stripped of PII where they could reproduce and investigate the issues we've reported.
As I've promised in the previous ticket, I've checked internally on how we could support such an effort. Given that providing access to any environment would allow WPML access to at least parts of our codebase, our internal policies regarding security and confidentiality, as well as standards which we uphold, require us to ask WPML to sign an NDA prior to granting access.
Please provide me with an email address where I could send the NDA for review, and once reviewed and signed, we will provision an isolated environment of our website and grant WPML both WordPress and ssh access.
Languages: English (English )Spanish (Español )Italian (Italiano )
Timezone: Europe/Madrid (GMT+02:00)
As the sign of the NDA is taking time.
Could you please try on your staging site on a minimal setup?
- deactivate all the plugins and leave only WPML ones
- change to a default theme
Please let me know what you find.
The topic ‘[Closed] WPML regression in object caching behaviour (part 2)’ is closed to new replies.
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