WPML setup - WPML

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Supporter timezone: America/Lima (GMT-05:00)

Tagged: Exception

This topic contains 2 replies, has 0 voices.

Last updated by Andreas W. 3 months, 3 weeks ago.

Assisted by: Andreas W..

Author	Posts
January 24, 2025 at 1:34 pm #16631569
Andreas W. WPML Supporter since 12/2018 Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	No problem, I will be awaiting your next reply. Take kindly note that I doubt that those issues are caused by WPML but I will a glad to take a look into this for you and solve the problems. If you are thinking about asking for a refund, take note that this is always possible within the first 30 days after purchase. You will need to visit this link in this case and fill out the form: https://wpml.org/purchase/refunds/
January 24, 2025 at 2:15 pm #16631690
tsarinS	It was because of the hosting provider. i am very sorry again. even if it was the plugin's fault, i should not have written in that tone. :/ I'm trying to do so that the english language is on our marketplaceconsult.com domain but maybe the DNS is setup right. what do you think? see screenshot
January 24, 2025 at 2:23 pm #16631737
Andreas W. WPML Supporter since 12/2018 Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	No worries, we understand 🙂 Could you please disable the checkbox for validating the URL and then save the option again? If this will solve the issue, then please ignore the "Not valid" message. If this does not solve the issue, then there might be an issue with the DNS Settings. The second domain needs to point to the main site domain.
January 24, 2025 at 7:24 pm #16632503
tsarinS	well, the way it works now is marketplaceconsult.dk is the main domain and if you type marketplaceconsult.com - it redirects you to marketplaceconsult.dk. Is that what you mean regarding the DNS settings? does it sound right? 🙂
January 24, 2025 at 7:35 pm #16632518
Andreas W. WPML Supporter since 12/2018 Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	This would be expected if the homepage is not yet translated. As long as the homepage is translated, you should be able to access marketplaceconsult.com. If this does not work as expected even after the homepage has been translated and published, then the DNS setup is likely not correct. Usually, the second domain will need to use an A RECORD entry that points to the main site domain. Related topic: hidden link I suggest you consult your hosting support about this setup.
January 27, 2025 at 8:09 am #16636077
tsarinS	Hey, my hosting provider has confirmed that the DNS of the .com domain are set up correctly. When I try to set up the things in the Language settings, it won't allow me to choose "Different domain per language". I press save and it goes back to "Different languages in directories". Could you check or what should I do?
January 28, 2025 at 9:17 am #16640460
Andreas W. WPML Supporter since 12/2018 Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	Disable "Validate on save" and then save the setting. If this does not solve the issue, please let me know.
January 28, 2025 at 1:23 pm #16641923
tsarinS	It worked now , thanks ! I need to translate everything from Danish to English now but I don't understand the guides :/ it seems very complicated. Can you just run the automatic translation of the site and publish it but so i have the option to edit if I find some errors? I also can't figure out how to add the language switcher in the top navigation ..uhh..
January 28, 2025 at 4:28 pm #16643249
Andreas W. WPML Supporter since 12/2018 Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	It looks like there is an issue with displaying the menu language switcher inside Ave Theme. This might be related to the fact that the theme uses its custom filter hooks to display the header - this means it is not coded to WordPress Standards - and it displays dynamically different headers on different pages A workaround might be to implement a custom language switcher, but you should consider using a Child Theme in this case. Guide: https://wpml.org/documentation/getting-started-guide/language-setup/language-switcher-options/custom-language-switcher/ Let me know if you need further assistance with this. --- About automatic translations: If you would like to translate everything automatically, you can enable this option at WPML > Settings > Translation Mode. At WPML > Settings> Automatic translation you currently use the setting "Publish right away but mark as not reviewed so I can take a look later". This means that for every job you will find a review available at WPML > Translation. This will allow you to review the automatic translations and make adjustments if needed.

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