This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is experiencing issues with the search functionality on their multilingual website using WPML. Specifically, search results are displayed correctly in the default language (NL), but no results are found in other languages (e.g., EN). Disabling the WPML String Translation plugin temporarily resolves the issue, indicating a potential compatibility problem with the theme or incorrect URL parameters being added.
Solution:
1. Verify that the theme is updated to the latest version.
2. Check if the URL parameters are being translated by WPML String Translation and adjust if necessary.
3. Test the search functionality in a minimal environment to rule out conflicts with other plugins or database issues.
4. If the issue persists, consult the theme support for potential known issues or fixes.
5. Review the WPML errata documentation for any related known issues: https://wpml.org/errata/wpresidence-no-results-found-in-advanced-search/
If this solution does not resolve the issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend opening a new support ticket. Also, ensure you have the latest versions of themes and plugins installed. For further assistance, please visit our support forum: WPML Support Forum
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 22 replies, has 2 voices.
Last updated by 1 year, 5 months ago.
Assisted by: Bobby.
