[Resolved] wpml stuck refreshing translation status
This thread is resolved. Here is a description of the problem and solution.
Problem: The client was experiencing an issue where WPML was stuck refreshing the translation status when translating pages built with Elementor. Solution: We provided a workaround that involves three possible solutions: 1. Turn off Nested Elements in Elementor features. 2. Modify the
file in the Elementor Pro plugin by replacing a specific line of code:
if ( is_checkout() ) {
return;
}
with
if ( is_checkout() || ! WC()->cart ) {
return;
}
3. Install a Must-Use (MU) plugin and add the following code to handle the issue:
<?php
/**
* Plugin Name: WPML PB 470
* Description: Fix PHP Fatal error: Uncaught Error: Call to a member function get_cross_sells()
* Author URI: https://onthegosystems.myjetbrains.com/youtrack/issue/wpmlpb-470
*/
add_filter('wpml_pre_save_pro_translation', function ( $postarr ) {
if (function_exists('wc_load_cart')) {
wc_load_cart();
}
return $postarr;
});
If the solution provided here is not relevant to your case, because it might be outdated or not applicable, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
If you need further assistance, please contact us in the WPML support forum.
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This is the technical support forum for WPML - the multilingual WordPress plugin.
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As said the issue is not happening on the staging site I need to check on production. It works fine with all plugins and themes, you can confirm it yourself.
I was thinking for a moment to check, if possible to see if something causes conflict, I will enable them back.
You can also test yourself:
- Please make a backup before proceeding.
- Switch to the WP default theme
- Disable all plugins except for the WPML plugin, WooCommerce, and Elementor plugins
- Change page title and save
- Translate the page and check if works fine
- Enable back plugins and themes and check again.
Hi Drazen, I made a backup.
You can proceed to figure out what the conflicting issue is.
Because I need those plugins.
I hope I can stay with WPML without too many problems, otherwise I have to evaluate other solutions.
Thank you!
I have checked but the issue still happens, which is weird as all looks okay and the same works okay on the staging site using the same pages and plugins.
Can you check with hosting support if they are blocking somehow maybe the WPML plugin/actions or websites or have anything in the server error logs that could be helpful?
