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This thread is resolved. Here is a description of the problem and solution.

Problem:
After a recent WPML update, you are unable to translate pages that previously worked without issues. Specifically, attempts to translate a page failed three times.
Solution:
If you're experiencing this issue, we recommend you try the following steps:
1. Make a slight modification to the original page.
2. Save the changes.
3. Navigate to the WPML translation editor.
If the problem persists, please provide a screenshot from WPML → Support → Advanced Translation Editor → Error Logs.

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue continues, please open a new support ticket at WPML support forum for further assistance.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 1 reply, has 0 voices.

Last updated by Andrey 4 months, 1 week ago.

Assisted by: Andrey.

Author Posts
April 7, 2025 at 9:47 am #16903203

philipR-10

Background of the issue:
I have an issue after a recent WPML update. I could not translate pages that had worked without a problem before. The issue can be seen on this page: hidden link.

Symptoms:
WPML tried to translate this page three times and failed.

Questions:
Why did the translation fail after the WPML update?
How can I fix the translation issue on my page?

April 7, 2025 at 3:45 pm #16905258

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for reaching out to WPML support.

Could you please check if the same issue occurs when you do the following?

1. Make a slight modification to the original page.
2. Save the changes.
3. Navigate to the WPML translation editor.

If the issue persists, please provide a screenshot from WPML → Support → Advanced Translation Editor → Error Logs.