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[Waiting for user feedback] WPML won't translate button URLs

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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 20 replies, has 0 voices.

Last updated by Kor 1 week, 3 days ago.

Assisted by: Kor.

Author Posts
June 12, 2025 at 11:02 pm #17131539

Kayla Borcovan

I have the errors cleared on the sandbox site and I'm seeing the same behavior on my Test page
hidden link

The button and the image block on the page both have Links attached that aren't showing up in the translator interface

Screenshot 2025-06-12 at 5.05.50 PM.png
June 13, 2025 at 1:02 am #17131637

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. Could you please share access to your staging site so that I can check?

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
June 16, 2025 at 8:32 am #17137419

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. I'm checking on this now and will come back to you as quickly as possible.

June 16, 2025 at 8:39 am #17137462

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your patience. I've adjusted the custom XML configuration here hidden link below, and the links show up now for translation. Could you check? 

<wpml-config>
  <shortcodes>
    <shortcode>
      <tag>fusion_button</tag>
      <attributes>
        <attribute type="link">link</attribute>
        <attribute>title</attribute>
        <attribute>dynamic_params</attribute>
      </attributes>
    </shortcode>
    <shortcode>
      <tag>fusion_image</tag>
      <attributes>
        <attribute type="link">link</attribute>
        <attribute>alt</attribute>
        <attribute type="media-url">image</attribute>
        <attribute>image_title</attribute>
        <attribute>image_caption</attribute>
      </attributes>
    </shortcode>
    <shortcode>
      <tag>fusion_imageframe</tag>
      <attributes>
        <attribute type="link">link</attribute>
        <attribute>alt</attribute>
        <attribute type="media-url">image</attribute>
        <attribute>image_title</attribute>
        <attribute>image_caption</attribute>
      </attributes>
    </shortcode>
    <shortcode>
      <tag>fusion_title</tag>
      <attributes>
        <attribute type="link">link_url</attribute>
      </attributes>
    </shortcode>
  </shortcodes>
</wpml-config>
Screenshot_176.png
June 16, 2025 at 2:14 pm #17139443

Kayla Borcovan

That seems to work now thank you. I'm seeing all images, button links. I'm curious why it didn't work when I had previously copied the entire Avada WPML XML template into our settings?

Also is there any way to get the URLs to show up without searching for https? It isn't the most intuitive for our translators to have to search for them.
June 16, 2025 at 3:05 pm #17139686

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply. The shortcode below was missing earlier. Unfortunately, that's how the translation custom link works; you'll need to search for the links for translation. 

<shortcode>
      <tag>fusion_imageframe</tag>
      <attributes>
        <attribute type="link">link</attribute>
        <attribute>alt</attribute>
        <attribute type="media-url">image</attribute>
        <attribute>image_title</attribute>
        <attribute>image_caption</attribute>
      </attributes>
    </shortcode>