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This topic contains 1 reply, has 2 voices.

Last updated by Kor 1 year, 6 months ago.

Assisted by: Kor.

Author Posts
January 11, 2024 at 8:27 pm #15176537

alexT-16

- Using Jupiter X - Elementor
- we have a page that uses Elementor animated box widget to show 6 categories
- The button link in the widget works fine and when browsing in second language sends user to the equivalent translated page.
- If however, we apply a wrapper link for each box, when clicked it goes to the destination page but reverts back to primary language instead.

You can see this on the following page - in French - hidden link
Category "Geologie"

Thank you in advance for your advice on this

January 12, 2024 at 7:53 am #15177458

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Hi there,

Thanks for contacting WPML support.

I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.

The topic ‘[Closed] Wraper links on translated pages revert back to primary language’ is closed to new replies.