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[Resolved] www and http redirects

This thread is resolved. Here is a description of the problem and solution.

Problem:
If you're experiencing issues with your domain redirecting to a different domain (e.g., from .de or .fr to .nl) and your non-HTTPS sites not redirecting to HTTPS, we can provide some guidance.
Solution:
First, we recommend performing a full cache clean of your website to ensure that no cached data is causing the redirection issue. If the problem persists after clearing the cache, the next step is to contact your hosting support team. They will be able to check if the domains are correctly set up to redirect to the desired domains and confirm that the SSL certificates are properly configured.
If this solution doesn't look relevant to your issue, please open a new support ticket with us.

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This topic contains 1 reply, has 2 voices.

Last updated by Marsel Nikolli 1 year, 6 months ago.

Assisted by: Marsel Nikolli.

Author Posts
November 23, 2023 at 8:45 am #14904895

lucS-11

Hi,

I've noticed that when going to hidden link or .fr the sites redirect to hidden link

Also the sites hidden link and hidden link do not redirect to the https version.

Please is there a fix? Because we can't run the ads properly.
November 23, 2023 at 11:14 am #14906909

Marsel Nikolli

Hi,

Thank you for contacting WPML Support, I will be happy to help you today.

I was able to see that when checking your website URL(hidden link) on (hidden link), I see there is a 301 redirection to hidden link.

HTTP Headers
>>> <em><u>hidden link</u></em>

> --------------------------------------------
> 301 Moved Permanently
> --------------------------------------------

Status: 301 Moved Permanently
Code:   301
Date:   Thu, 23 Nov 2023 10:54:16 GMT
Server: Apache
swift-performance:  MISS
Access-Control-Allow-Origin:    *
Access-Control-Allow-Methods:   GET,POST,OPTIONS
Access-Control-Allow-Headers:   Origin
Access-Control-Allow-Credentials:   1
cf-edge-cache:  cache,platform=wordpress
X-Redirect-By:  WordPress
Vary:   User-Agent
Upgrade:    h2c
Connection: Upgrade, close
Location:   <em><u>hidden link</u></em>
Cache-Control:  max-age=0
Expires:    Thu, 23 Nov 2023 10:54:16 GMT
Content-Length: 0
Content-Type:   text/html; charset=UTF-8



>>> <em><u>hidden link</u></em>

> --------------------------------------------
> 200 OK
> --------------------------------------------

Status: 200 OK
Code:   200
Date:   Thu, 23 Nov 2023 10:54:22 GMT
Content-Type:   text/html; charset=UTF-8
Connection: close
swift-performance:  MISS
access-control-allow-origin:    *
access-control-allow-methods:   GET,POST,OPTIONS
access-control-allow-headers:   Origin
access-control-allow-credentials:   1
cf-edge-cache:  cache,platform=wordpress
link:   <<em><u>hidden link</u></em>;; rel="<em><u>hidden link</u></em>", <<em><u>hidden link</u></em>;; rel="alternate"; type="application/json", <<em><u>hidden link</u></em>;; rel=shortlink
vary:   User-Agent,Accept-Encoding
Cache-Control:  max-age=0
expires:    Thu, 23 Nov 2023 10:54:18 GMT
CF-Cache-Status:    DYNAMIC
Report-To:  {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=CcvqpQ2Au7nbRmDIroLwjq77hxp4GVIaSTtbIqo8swOm%2FIjYOus3bppfdFztC%2BOWmx6WZyT%2B6qwH6Z1RHD3gQoLfqfubPerbdccTVZvXafKZx1RT%2BjlEji%2FyxidCCaKM6Pgdf8Dm"}],"group":"cf-nel","max_age":604800}
NEL:    {"success_fraction":0,"report_to":"cf-nel","max_age":604800}
Server: cloudflare
CF-RAY: 82a8df96ccbd5d49-FRA
alt-svc:    h3=":443"; ma=86400

From the debug info I noticed that you have multiple cache plugins in use on your website, I would first suggest you do a full cache clean of your website and check if the issue still persists.

Regarding the www and http not redirecting to https, I would suggest you contact the hosting support team so they can check if the domains are properly set up to redirect to the desired domains and the SSL certificate/s is properly configured.

I hope this was a useful information to you.

Kind regards,
Marsel