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This topic contains 5 replies, has 3 voices.
Last updated by Dražen 1 year, 8 months ago.
Assisted by: Dražen.
Author | Posts |
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August 18, 2023 at 3:18 pm #14253411 | |
michalS-56 |
Hello! i can't export xliff files - getting and error that "The export to XLIFF failed" I searched through prev tickets, tried to change theme, deactivate plugins etc but still the same problem. here is what i'm getting at debug.log PHP Fatal error: Uncaught Exception: Unable to send file 'Pangea Localization Services-translation-job-124-366.zip'. Output buffer contains the following text (typically warnings or errors): |
August 20, 2023 at 10:41 am #14258161 | |
Noman WPML Supporter since 06/2016
Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00) |
Hi, Before your ticket is assigned to one of my colleagues, I'd like to guide you through some initial debugging steps to expedite the support process. We have recently released WPML 4.6.5, could you please take a backup of your site and update it to the latest version and see if this resolves your issue. You can update it from Plugins >> Add New page, click the Commercial tab, and then click the “Check for updates” button. Here is the screenshot for more details: If the issue still persists, please rename the existing debug.log file and try to export the XLIFF file again and send us the latest errors if there is any. Thank you |
August 21, 2023 at 11:31 am #14263091 | |
michalS-56 |
Hey thanks for your reply! This thing resolved my problem on STG but at PROD it still has a problem ( plugin is up to date) here is error from debug log [21-Aug-2023 10:55:41 UTC] PHP Fatal error: Uncaught Exception: Unable to send file 'Pangea Localization Services-translation-job-124-479.zip'. Output buffer contains the following text (typically warnings or errors): and here is debug info: {"core":{"Wordpress":{"Multisite":"No","SiteURL":"https:\/\/www.pangea.global","HomeURL":"https:\/\/www.pangea.global","Version":"6.0","PermalinkStructure":"\/blog\/%postname%\/","PostTypes":"post, page, attachment, revision, nav_menu_item, custom_css, customize_changeset, oembed_cache, user_request, wp_block, wp_template, wp_template_part, wp_global_styles, wp_navigation, wpcode, amp_validated_url, wpdiscuz_form, wp-types-group, wp-types-user-group, wp-types-term-group, acf-field-group, acf-field, b2s_ex_post, wpcf7_contact_form, vc_grid_item, faq, saswp, stars_testimonial, tablepress_table, slick_slider, wpcf7r_action, wpcf7r_leads, wpforms, usp_items, lead, saswp_reviews, saswp_rvs_location, saswp-collections","PostStatus":"publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed, acf-disabled, 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August 22, 2023 at 6:31 am #14267807 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00) |
Hello, 1) Can you please check if the issue happens when only WPML plugins activated, all other plugins disabled? 2) Please change your theme to the WP default theme and check if the issue happens. 3) Please go to WPML > Support > Troubleshooting > Clean up and click to run next: - Clear the cache in WPML Let me know how it goes. Regards, |
August 22, 2023 at 11:09 am #14270373 | |
michalS-56 |
Hello Xliff is not exporting |
August 22, 2023 at 11:21 am #14270533 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00) |
Hello, we would need you to also follow 1st and 2nd step, of course not on productions. Since it could be issue is being caused by some 3rd party code / plugin / theme. Please create a staging site and follow the suggested steps, if the issue still happens then we can debug further on that staging site. Let us know how it goes. Regards, |
The topic ‘[Closed] Xliff file is not exporting’ is closed to new replies.