Yoast SEO translated content stops working

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Tagged: Exception

This topic contains 53 replies, has 3 voices.

Last updated by Marsel Nikolli 1 year, 4 months ago.

Assisted by: Marsel Nikolli.

Author	Posts
May 15, 2024 at 6:35 pm #15632043
jorritV-4	Hi Marsel, Thank you for your response. I have rerun Yoast optimization and installed the activity log. Unfortunately it is not clear what is causing the issues by viewing the activity log. The new broken category is not shown. I have exported the cron jobs from the website. Can I share the file with you?
May 16, 2024 at 8:12 am #15633466
Marsel Nikolli	Hi Luc, Thank you for the update, yes please share the file with me (you can use Google drive/Dropbox if the file size is big). Looking forward to your reply, Marsel
May 17, 2024 at 8:31 pm #15641004
jorritV-4	Hi Marsel, I cannot uplaod a file, can you view this: hidden link?
May 20, 2024 at 9:29 am #15644446
Marsel Nikolli	Hi Luc, Thank you for sharing the file, I've passed it to the 2nd tier support team. I'll let you know as soon as I have an update from them.
May 20, 2024 at 1:25 pm #15645992
Marsel Nikolli	Hi Luc, The team checked the file you shared and what is needed for you is: - Leave active the mentioned plugin on the site hidden link - Fix the issue by running data optimization (Yoast optimization option) - Leave the site and inform me when the issue happens again. After, we will check the plugin's logs and try to find out the possible action that causes the issue to replicate. Let me know if/when the issue happens again.
May 21, 2024 at 6:27 pm #15652353
jorritV-4	Hi Marsel, Which plugin do you mean? The problem does not come back on the staging website (because nothing is happening here). I still have the activity log plugin active, but previously it did not show anything when the problem occured again. Kind regards, Luc de Koning
May 22, 2024 at 8:47 am #15656443
Marsel Nikolli	Hi Luc, We would need to check the activity log plugin (on the production site since the issue is happening only there). The support from the 2nd tier team will check after the issue happens again. We would need access to the WP-Admin of the productions site. Please create an administrator user and share it with me. * Your next reply is set to private so you can provide the access. Looking forward to your reply.
May 27, 2024 at 8:15 pm #15675765
jorritV-4	hidden link hidden link hidden link hidden link hidden link
May 28, 2024 at 8:48 am #15677020
Marsel Nikolli	Hi Luc, Thank you for the update, I've passed your message to the 2nd tier support team. I'll update you as soon as I have feedback. Regards, Marsel
May 29, 2024 at 8:58 am #15682236
Marsel Nikolli	Hi Luc, I've got some feedback from the team: The issue was reported at 1:41 AM GMT on 28th May, and the team checked the activities before this time. What they found out that might be causing the issue are the following: - Updated this product in FR hidden link while the original language is not FR. However, (this is not clear if you used the ATE or WP editor). - Placed an order - Created a new category "Papiers à rouler aromatisés" in FR again the original language is NL. - Created a new brand "Futurola" in FR Can you please check these actions? Also, why are you creating categories in FR or updating FR products? Looking forward to your reply.
June 4, 2024 at 8:32 pm #15704206
jorritV-4	Hi Marsel, Thanks for the update. I will try to recreate the issue by trying your suggesting. How did your team find this info? Maybe I can dig deeper into their source? My client uses the following to translate his content. Kind regards, Luc
June 5, 2024 at 8:22 am #15705632
Marsel Nikolli	Hi Luc, The information shared is from the activity log plugin. Did you notice if there is an exact time frame when the issue happens? Also, you mentioned that the issue happened only in the sub-categories of the category "Mashrooms", is that correct or is it happening in other categories as well?
June 9, 2024 at 10:31 am #15719241
jorritV-4	Hi Marsel, Unfortnately I'm unable to recreate the issue. I'm not noticing an exact time frame. It is not that my client only has 5 categories. I cannot manually check 266 categories every hour to see if it is still working. I hope you can understand that. The issues is also happening with parent categories. Please explain to me how you exactly find out that updating a product is causing this issue (how can I see this). Can't we make a debug log (asking for the 5th time) that checks when and what is changing the meta description/title. The values are wrong in the database so this seems like an easy thing to do? Here are some new categories with the issue (that are not showing up in the activity log): 1. hidden link 2. hidden link 3. hidden link 4. hidden link 5. hidden link 6. hidden link We have been working on this issue for over 3 months now. Since we do not what is causing the issue it is very hard to recreate it. However I believe WPML can assist us further in finding a solution. Are there any other customers of WPML that are experiencing this same thing? What kind of plugin/function can cause this issue? This issue seems to effect only SEO related data. My client is not using mutiple SEO plugins. He only uses Yoast SEO and WPML that have this functionality (as far as I know). If we cannot find a sultion ASAP we're forced to look beyond WPML for a multilangual soltuion. My client is losing his rankings and thus customers due to this issue. Kind regards, Luc de Koning
June 10, 2024 at 4:29 pm #15723246
Marcel Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: Europe/Madrid (GMT+02:00)	Hi there, my name is Marcel, one of the WPML Support Team Leads. Thanks so much for your patience! Here are the answers to your questions: Please explain to me how you exactly find out that updating a product is causing this issue (how can I see this) It was the guess from the Activity log plugin to replicate the issue. Can't we make a debug log (asking for the 5th time) that checks when and what is changing the meta description/title. The title and description aren't changed in the WP tables but in the Yoast tables, suggesting that Yoast is storing the incorrect data. Since we do not know what is causing the issue, it is very hard to recreate it. However, I believe WPML can assist us further in finding a solution. We will check the Yoast code and prepare a logger to track when this happens. Since we do not know what is causing the issue, it is very hard to recreate it. However, I believe WPML can assist us further in finding a solution. No, there are no other reports. Otherwise, we could have replicated and fixed it directly. If we cannot find a solution ASAP, we're forced to look beyond WPML for a multilingual solution. I apologize for the inconvenience. This issue is challenging to fix since we cannot replicate it, and we are unsure if it's related to your server, Yoast, or WPML. As Yoast has pointed out, this issue affects other translation plugins too, not just WPML: hidden link. Please allow us some time to prepare a logger. We need to check if Yoast has any specific filters or actions we can use. I will keep you updated. Best Regards Marcel
June 11, 2024 at 3:09 pm #15727836
Marcel Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: Europe/Madrid (GMT+02:00)	Hi, We did not find any filter/hook in the data optimization code we could use. You will need to make the changes doing these steps: 1) Run the data optimization to make sure everything is all right. 2) Set up the WP error and clear it (delete the log file from "wp-content", so a new file can be created.) 3) Edit this file: wp-content\plugins\wordpress-seo\src\actions\indexing\abstract-link-indexing-action.php 4) Go to line 64 and replace if ( $indexable ) { with if ( $indexable ) { if ($indexable->object_type === 'term') { error_log(json_encode([ '$indexable' => $indexable, '$_SERVER' => $_SERVER, '$object' => $object ])); } Now, wait, and if you see changes in the category, please share the log file with us. This log file contains data to be saved, such as the current request time, URL, domain, etc. Best Regards, Marcel

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