Problem: The client reported that ACF-Extended form messages and attributes were not syncing correctly. Although the values appeared in the string translator, they were not displayed correctly on the frontend. Specific messages like "Validation failed. 8 fields require attention" and "Form updated" remained untranslated despite having translations assigned in the string translation editor. Solution: We recommended enabling the translation for ACF-Extended forms in WPML settings. Here are the steps we followed: 1. Navigate to WPML > Settings > Post Types Translation. 2. Find 'Forms (acfe-form)' and select 'Translatable - only show translated items'. This adjustment should ensure that the forms and their respective messages display the correct translations on the frontend.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking the related known issues and verifying that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: The client was experiencing issues with translations not appearing on the live website using WPML's Advanced Translation Editor (ATE). Additionally, the return paths for translations were incorrect, and there were issues with Gutenberg block content not being recognized by WPML. Solution: We first verified that the translations were appearing correctly on the specified page. To address the issue with Gutenberg blocks, we provided a custom XML configuration to be added in WPML > Settings > Custom XML Configuration. The client was advised to add the following code:
Additionally, we suggested creating a new page with similar content to see if the issue with duplicates persists, indicating a possible conflict with the theme or another plugin.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
