Problem: If you're experiencing issues where images are not displaying in the English version of a new mega menu entry, while they appear correctly in Chinese, the likely cause is missing specific CSS classes. Solution: We recommend following these steps to resolve the issue: 1. Navigate to Appearance → Customize → Menus. 2. Click on the Gear icon and activate "CSS Classes". 3. Return to Appearance → Menus. 4. Switch to the English menu and add "megamenu full col-6" to the new menu item.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
Problem:
When trying to edit an existing translation or add a translation you get a critical error on the site.
Solution:
- Go to WPML -> Translation Management -> Translators
- Click on the Pencil/Edit icon beside the user you want to edit the translation as.
- Make sure to assign the correct language pair and save.
