Problem: The client is attempting to use a different logo for each language translation on their site, but despite uploading a .png version through WPML Media Translation, the logo does not update on the front end. The header is designed using Elementor Pro.
Solution: We recommend editing the header in the default language using Elementor to replace the .SVG logo with the .PNG version. After making this change, save the header and update the translation of the header.
Please note that this solution might be irrelevant if it's outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: While using Elementor Pro and WPML CMS for a website, the client faced issues where selecting a language in the switcher loaded the translated page, but clicking a menu item reverted the language back to English. The client also inquired about updating PDF links per language and translating the contents of an enquiry form. Solution: We found that the "Menu Anchor" widget was empty in the translated language. We copied the anchors from English to Chinese and updated the menu URLs. We recommended the client to check if the header works correctly in Chinese. If you're experiencing similar issues, we recommend checking your "Menu Anchor" widget in translated languages and ensuring that the menu URLs are correctly updated.
Please note that this solution might be outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
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