Problem: The client is unable to use the automatic translation feature for the UABB table module on their page, and it does not appear in the WPML Translation Editor. Solution: 1. Ensure that the Ultimate Addons for Beaver Builder Lite plugin is updated to version 1.5.9 or higher. 2. If the issue persists after updating, add the following custom XML configuration in WPML > Settings > Custom XML Configuration:
3. Make a small change to the default language page, save, and then translate.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we recommend opening a new support ticket. Additionally, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at https://wpml.org/forums/forum/english-support/.
Problem: When attempting to update a translation by making slight changes to the original page and accessing the translation editor, an error occurs. This issue arises when the translation status is 'waiting for review,' preventing the translation job from updating. Solution: If you're experiencing this issue, we recommend you try the following steps: 1. Edit the page in the original language. 2. Make a small change and save it. 3. Go to WPML → Translation Management. 4. Find the page and send it for translation, choosing 'translate myself'. 5. Navigate to WPML → Translation and complete the translations from there. This process should update the translation job for the page.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
Problem: The client needed to translate a shortcode from German to French using WPML for a non-compatible plugin and was unsure how to proceed. Solution: We guided the client through the process of translating a shortcode using a custom XML configuration. Here are the steps we recommended: 1. Add the new XML configuration by navigating to WPML → Settings → Custom XML Configuration, then click “Save.” 2. Make a minor change to the page containing the shortcode and update the page. 3. Go to the translation editor and change the ID to match the translated version. It's important to back up the database before making any changes.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: The client is using WPML's translation management to translate their site into French using UABB and Powerpack modules for Beaver Builder. The automatic translation does not work with the content of the UABB module, specifically the Powerpack restaurant module nested within it. Solution: The client discovered a workaround for the issue with the UABB module's content not translating automatically. Although the specific steps were not detailed in the communication, the client confirmed that they found a method to enable translation for the Powerpack restaurant module within the UABB module. We recommend checking the client's shared video for a visual guide on the solution: https://www.loom.com/share/8ab3aef2214a4e6c87ab4fd547851b41.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum for further assistance.
