raynefyreG

Problem:
The client needed to reschedule their onboarding call but no longer had the initial email invitation.
Solution:
1. We confirmed the client's email address.
2. We requested the client to provide the alternative email address if the invitation was received on a different one.
3. We informed the client that we would notify the relevant department to resend the invitation.
4. We confirmed that the invitation would be resent, allowing the client to reschedule the onboarding call.

If this solution doesn't look relevant, please open a new support ticket.