Problem: You are trying to use the WPML plugin on your website but are encountering a connection error: 'Unable to get data from service. Detailed error: cURL error 28: Failed to connect to api.wpml.org port 443 after 9376 ms: Couldn't connect to server.' Solution: We recommend first ensuring that there are no issues on your hosting side. If your host confirms they are not blocking the connection, try the following steps: 1. Temporarily deactivate all plugins except for WPML to check if the issue persists. 2. If the problem continues, test your website with a default theme. Please have a look at our article: https://wpml.org/faq/wpml-plugin-cannot-connect-to-wpml-org/
If these steps do not resolve the issue, it might be due to an outdated solution or a different problem not covered here. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
