Problem: The client encountered a database error while trying to save changes on a Norwegian translated page in WordPress, with a message prompting to contact WPML support for a fix.
Solution: If you're experiencing a similar issue, we recommend the following steps: 1. Try to remove the warning message by clicking the small 'x' icon on the message. 2. Refresh the dashboard to see if the warning message reappears.
If the message does not reappear, the issue is likely resolved. However, if the problem continues, please let us know so we can investigate further.
For more information, please refer to our documentation on how to deal with error messages about a broken table:
Problem: The client experienced an HTTP 500 error after upgrading the WPML Multilingual CMS plugin and is hesitant to reinstall it due to fear of the error recurring.
Solution: 1. Ensure to back up the entire site for safety. 2. Increase the WordPress Memory Limit to at least 128MB, which is the minimum requirement for WPML, by adding the following code to the top of the
3. Update WordPress to the latest version for improved performance and stability. The latest version can be found at WordPress Releases.
4. Update the Divi theme to the latest version, which can be found at Divi Changelog.
5. Ensure all other plugins are updated to their latest versions.
6. Update WPML plugins to the latest version by going to the Plugins >> Add New page, clicking the Commercial tab, and then clicking the “Check for updates” button.
