Problem: The client needed clarification on whether changing the domain of a site affects WPML settings and if they should transfer the WPML key from one installation to another or obtain a new one. Solution: 1. We recommend creating a full website backup before making any changes to the domain. 2. For a new domain, it is necessary to create a new WPML key and remove the old one. Both actions can be performed here. 3. After obtaining the new key, navigate to your site > Plugins > Add new > Commercial, then unregister WPML using the old key and re-register it with the new key. 4. If you revert to the original domain later, you can reuse the previously created key for that domain.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket.
Problem: If you're experiencing issues with the language switcher appearing in the footer of your site, Solution: We recommend navigating to WPML > Languages > Footer language switcher. From there, you can completely remove the language switcher, and it should stop showing in the footer area of your site.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please do not hesitate to open a new support ticket at WPML support forum.
Problem: The client needed to change the names of languages in their WPML settings. Solution: If you're experiencing this issue, we recommend navigating to WPML > Languages > Edit Languages. Here, you can change the language names to your desired ones and then save the changes.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
Problem: The client is developing a new version of their website using the Impreza theme and needs help integrating the WPML language switcher into the header, instead of its current position at the bottom of the pages. Solution: We advised the client to use either PHP or shortcodes to add the language switcher to the header template. Detailed instructions on how to implement this can be found in our documentation on adding language switchers using PHP and shortcodes. Additionally, the client can add a language switcher to the menu by navigating to WPML > Languages > Menu Language switcher section and creating a new language switcher.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.
