Problem: The client is working on a site under development and is unsure which REST API is required by the documentation. The WooCommerce Legacy REST API is incompatible with High-Performance Order Storage used in WooCommerce 9.x, and the client cannot use legacy WordPress posts storage. Solution: We confirmed that WooCommerce Multilingual is fully compatible with the WordPress REST API (wp-json), which is sufficient for managing translated WooCommerce content. The client does not need any other API, and it always refers to the WordPress REST API. For detailed instructions on setup and configuration, please refer to the following guide: Using WordPress REST API with WooCommerce Multilingual.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: Estás intentando usar las traducciones automáticas en tu sitio de WordPress con Elementor, pero después de aplicar la traducción automática, la nueva página se crea con el contenido en el idioma original en lugar del contenido traducido automáticamente. Solution: Este problema puede deberse a falta de memoria o problemas de caché. Sigue estos pasos para resolverlo: 1. Aumenta la memoria. Tu sitio debe cumplir con el mínimo de memoria requerido para que WPML funcione correctamente. WPML necesita un límite de memoria de al menos 128 MB, aunque se recomiendan 256 MB. Puedes aumentar el límite de memoria de WordPress en tu archivo wp-config.php con el siguiente código:
Consulta más detalles en Requisitos mínimos de WPML y Incrementando la memoria asignada a PHP. 2. Limpia los cachés y actualiza las traducciones de las páginas. Después de aumentar la memoria y vaciar la caché de WP Rocket, realiza un pequeño cambio en la página en el idioma original, como agregar un espacio en blanco en algún texto y guardar. Luego, ve a WPML > Translation Management y reenvía la página para traducción. Finalmente, vacía nuevamente los cachés de WP Rocket y verifica la traducción en tu sitio.
Si esta solución no resuelve tu problema o parece no ser relevante debido a que está desactualizada o no se aplica a tu caso, te recomendamos abrir un nuevo ticket de soporte. También te sugerimos revisar los problemas conocidos, verificar la versión de la solución permanente y confirmar que tienes instaladas las últimas versiones de los temas y plugins.
Problem: You are using the WPML Translation Editor but need to paste officially translated documents verbatim, and find the process cumbersome. Solution: 1. To paste the translations directly, first deactivate the WPML Translation Editor. You can learn how to switch between different translation editors here: Using Different Translation Editors for Different Pages. 2. Ensure that the page status is set to 'Published'. If the page is in 'DRAFT' mode, the toolbar necessary for pasting will not be visible. Once published, the toolbar will appear, allowing you to proceed.
If this solution does not apply to your situation, or if it seems outdated, we recommend opening a new support ticket. Additionally, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum: WPML Support Forum.
Problème : Après l'installation de WPML sur un site e-commerce pour gérer plusieurs langues, des problèmes tels que des incohérences de traduction et des erreurs persistantes ont été rencontrés. Certaines chaînes de texte ne se traduisent pas automatiquement et restent en anglais, et la traduction automatique manuelle ne se termine jamais. De plus, après la désinstallation des plugins WPML, les langues supplémentaires restent visibles. Solution : Pour un nettoyage complet et définitif des données WPML, suivez ce guide pour réinitialiser WPML et supprimer toutes les données liées : Guide de réinitialisation WPML. Activez l'option « Register strings while page is rendered » dans WPML > String Translation pour une gestion efficace des chaînes nécessitant une traduction. Assurez-vous également d'installer le plugin WooCommerce Multilingual & multicurrency pour la traduction du contenu WooCommerce. Pour la traduction automatique des chaînes, suivez ce guide : Traduction automatique des chaînes. Vérifiez que votre configuration respecte les exigences minimales de WPML ici : Exigences minimales WPML. Si cette solution ne résout pas votre problème ou semble obsolète, nous vous recommandons de vérifier les problèmes connus sur problèmes connus WPML, de vérifier la version du correctif permanent et de confirmer que vous avez installé les dernières versions des thèmes et plugins. Si nécessaire, n'hésitez pas à ouvrir un nouveau ticket de support.
Problem: The client wants to create a custom language switcher using WPML and add two external links represented by flags at the end of the switcher. They are experiencing issues with creating a custom shortcode for Spanish and Swedish languages. Solution: We recommend using WPML hooks to achieve this customization. Here are two approaches: 1. Use the icl_ls_languages hook to customize the built-in language switcher. Here's an example code:
For more details, visit icl_ls_languages documentation. 2. Alternatively, build a custom language switcher using the wpml_active_languages hook. For more information, visit wpml_active_languages documentation. Please note, this involves custom coding and is outside the standard scope of our support. If this solution does not resolve your issue or if it becomes irrelevant due to updates or it not fitting your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: The client was facing an issue where different shipping costs set for shipping classes in each currency were not reflecting correctly on the cart/checkout page. Instead of the expected 3999kr, the shipping cost displayed was 299kr. Solution: We advised the client to ensure that the shipping classes were translated correctly by following the steps in our documentation: https://wpml.org/documentation/related-projects/woocommerce-multilingual/#shipping-classes. We also recommended updating all outdated plugins and resetting WPML's language tables. This involved creating a full site backup, updating plugins, and performing specific WPML troubleshooting steps to reset and repopulate language settings. For products existing only in one language, we guided the client to adjust settings under WPML -> Settings -> Post type translation to ensure only translated products are shown in secondary languages.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please do not hesitate to open a new support ticket at WPML support forum.
Problema: El cliente está intentando guardar traducciones en memoria usando WPML y tiene problemas con el proceso mostrado en un video. Solución: 1. Para utilizar la memoria de traducción de WPML, es necesario usar el Editor de Traducción Avanzado (ATE). Las traducciones hechas con ATE se guardan automáticamente en la memoria de traducción. Se recomienda leer esta guía sobre cómo funciona la memoria de traducción: https://wpml.org/documentation/translating-your-contents/how-wpml-keeps-track-of-your-translations/ 2. Para activar ATE, ve a WPML -> Configuración -> Segunda sección y selecciona ATE para traducir el contenido. Ten en cuenta que las traducciones previas hechas con el Editor Clásico pueden ser sobreescritas. 3. Si el problema persiste o la información proporcionada aquí no resuelve tu caso, te recomendamos abrir un nuevo ticket de soporte. También es aconsejable revisar los problemas conocidos en https://wpml.org/known-issues/, verificar la versión de la solución permanente y confirmar que tienes instaladas las últimas versiones de temas y plugins. Si necesitas más ayuda, visita nuestro foro de soporte en https://wpml.org/es/forums/forum/ayuda-en-espanol/.
Problème : Vous rencontrez un problème de connexion WPML avec votre site et recevez le message d'erreur : 'WPML could not load configuration files, which your site needs.' Vous vous demandez comment résoudre ce problème et pourquoi WPML ne peut pas charger les fichiers de configuration. Solution : 1. Consultez le journal des erreurs détaillées pour identifier le type d'erreur. Recherchez des messages tels que :
Problem: Der Kunde hat einen Button mit dem Text 'Online buchen' in der index.php des Themes eingebunden und möchte wissen, ob das Scannen der Textdomain der richtige Schritt ist, um den Text übersetzbar zu machen. Solution: Wenn Sie das gleiche Problem haben, empfehlen wir Ihnen, die Textdomain Ihres Themes unter WPML -> Theme & Plugin Lokalisierung zu scannen. Dies registriert den
Diese Lösung könnte möglicherweise veraltet sein oder nicht auf Ihr spezifisches Problem zutreffen. Wir empfehlen Ihnen, die Seite mit bekannten Problemen (https://wpml.org/known-issues/) zu überprüfen, die Version der dauerhaften Lösung zu verifizieren und zu bestätigen, dass Sie die neuesten Versionen von Themes und Plugins installiert haben. Sollte das Problem weiterhin bestehen, zögern Sie nicht, ein neues Support-Ticket zu eröffnen. Besuchen Sie dazu unser Support-Forum: WPML Support-Forum.
Problem: The client is experiencing issues with automatic string translation in WPML, where the translation process is stuck, showing only the cog symbol. Despite attempts to delete the automatic translation jobs in troubleshooting, they are not being successfully removed. Solution: We recommend trying the beta versions of WPML, which include changes to the string translation process. These beta versions can be tested on a staging site or a separate copy of the site to avoid affecting current work. You can download the beta packages from https://wpml.org/account/downloads/.
If this solution does not resolve your issue or seems irrelevant due to updates or differences in your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket at WPML support forum for further assistance.