This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
Tagged: Exception
This topic contains 7 replies, has 2 voices.
Last updated by Dražen 9 months, 3 weeks ago.
Assisted by: Dražen.
Author | Posts |
---|---|
July 15, 2024 at 11:20 am #15953947 | |
remcoE-2 |
Background of the issue: Symptoms: Questions: |
July 15, 2024 at 11:30 am #15953983 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00) |
Hello, you have been disconnected from chat so I have converted it to ticket: Can you please check next: 1) Does the issue happen if creating a new page? 2) Does the issue happen if you are using WPML plugins and ACF only, all others disabled? Let me know. Thanks, |
July 15, 2024 at 11:34 am #15954043 | |
remcoE-2 |
- The issue doesn't happen when I create a new post |
July 15, 2024 at 12:27 pm #15954380 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00) |
Hello, thanks for checking. Then it could be the entry and the post has some corrupted data, I advise copying/making a new page/ duplicate to a new draft and making sure it works, and then you can delete the old one corrupted. Hope this helps. Regards, |
July 15, 2024 at 2:50 pm #15955117 | |
remcoE-2 |
But when I delete the post and translate a new one the issue persists. It goes wrong with al my posts in German. |
July 16, 2024 at 5:47 am #15958036 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00) |
Hello, I am not sure I understand, you said first the issue doesn't happen when you create new posts. 1) Can you please clarify if the issue happens if you create completely same new page and then translate it? 2) Please make sure WPML tables are correct and auto-increment is enabled as per the next image: - hidden link Regards, |
July 16, 2024 at 6:26 am #15958282 | |
remcoE-2 |
The issue doesn't happen when I create a new post, but I don't want to delete all my posts. This takes a lot of time. I don't understand what you mean with the WPML tables.. |
July 16, 2024 at 7:23 am #15958563 | |
Dražen Supporter
Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00) |
Hello, I mean WPML tables in your database, to check and make sure it is correct set. Let me have a look, please share the steps to check the issue. Please provide access to the staging website, not production. Please note, that I might need to do some debugging procedures like enable/disable plugins, switch themes, change the default language of the user account, and/or access your website database to debug the issue furtherly. I would need to access both your site's wp-admin and FTP account, if possible. I have enabled the private username and password fields in your next reply. You can safely add your information into these fields. Regards, |
July 16, 2024 at 9:38 am #15959493 | |
remcoE-2 |
The issue only appears on the staging site. So I'll translate everything on the live website. |