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This topic contains 2 replies, has 2 voices.

Last updated by Lucas Vidal de Andrade 1 year, 9 months ago.

Author Posts
February 22, 2024 at 10:56 am #15332867

stinP

I am trying to: send some pages to automatic translation

Link to a page where the issue can be seen: hidden link

I expected to see: the tab tools

Instead, I got: nothing. its not in the DOM either

Screenshot at 2024-02-22 12-55-20.png
February 22, 2024 at 11:09 am #15333015

stinP

i also tried to use pay-as-you-go from wpml account, in the sites section, but the link gets me in an empty page of my site.

also the plugin is full updated and in this site some months ago i had used pay as you go with no problems

February 22, 2024 at 11:17 am #15333061

Lucas Vidal de Andrade
WPML Supporter since 11/2023

Languages: English (English )

Timezone: Europe/Vienna (GMT+01:00)

Thank you for contacting WPML support. While you are waiting for one of my colleagues to take this ticket and work on it, let me provide you with first debugging steps or if I can perhaps help with the issue quickly.

Usually, when the Tools tab is not available, it's because the Advanced Translation Editor is not enabled. Please have a look at this ticket, in which another user had a similar issue:

https://wpml.org/forums/topic/theres-no-tools-tab-so-i-cant-transfer-my-credits-back-to-my-account/

February 22, 2024 at 1:11 pm #15333696

stinP

thanks that was it 🙂