This thread is resolved. Here is a description of the problem and solution.
Problem:
The client was experiencing an issue where Elementor template stylings were only visible in the main language (German) and not in other languages (English). This problem occurred when the WPML String Translations plugin was activated, causing the stylings to not be applied in the English version of the site.
Solution:
The problem was identified in the way HTML code was added to the shortcode widget in the Newsletter popup at the site footer. After translating the popup template with the Advanced Translation Editor, it didn't display correctly in the frontend. We fixed the issue by replacing the shortcode widget with an HTML code widget and re-translating the popup template. This adjustment ensured that the styling in the English language matched that of the German language.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.
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This topic contains 2 replies, has 2 voices.
Last updated by 5 months, 2 weeks ago.
Assisted by: Long Nguyen.