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This topic contains 2 replies, has 0 voices.

Last updated by simonN-3 1 day, 2 hours ago.

Assisted by: Dražen.

Author Posts
January 12, 2025 at 4:11 pm #16586086

simonN-3

Background of the issue:
I was trying to use the Multi-currency plugin with a discount setup in the Flycart plugin, where 2 items get 15% off and 3 items get 25% off. I added an item to the cart, increased the quantity to 2 and 3, and then decreased it back to 2. The issue can be seen on this page: hidden link.

Symptoms:
When I decrease the item quantity from 3 to 2 with the Multi-currency plugin enabled, the discount and price are incorrect. Only 1 item is discounted, and 1 is at the original price. Without the Multi-currency plugin, this problem does not occur.

Questions:
Why does the discount calculation fail when decreasing the item quantity with the Multi-currency plugin enabled?
How can I fix the incorrect discount issue when using the Multi-currency plugin?

January 13, 2025 at 9:37 am #16587332

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+01:00)

Hello,

I see you are using Discount Rules by Flycart, I do not see this plugin on our official compatible plugins list, so there could be some issues.

1) Have you already maybe checked with plugin author and followed their suggested guide?

- hidden link

2) We can try to help, but please note in the end we might be author collaboration and joining our compatibility program, but we will do our best.

I created a minimal installation of WordPress, WPML, and all necessary WPML add-ons, and themes.

You can access the WordPress dashboard using the link below:

- hidden link

Try to replicate the issue with a simple example.

This will help us to report the probable issue to the compatibility team and solve the possible problem faster.

Regards,

Drazen

January 18, 2025 at 11:34 am #16608973

simonN-3

I have tried to setup the plugin for you to test.
Because we bough the plugin license which provide only 1 site.
I originally want to edit the DB to help installing the plugin for test but I cannot modify the database. It said the DB is protected.

So, what should we do to install the plugin for you to test?

Screenshot 2025-01-18 at 19.33.46.jpg