German language translate issue

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Supporter timezone: Asia/Kathmandu (GMT+05:45)

This topic contains 9 replies, has 0 voices.

Last updated by Shekhar Bhandari 9 months, 4 weeks ago.

Assisted by: Shekhar Bhandari.

Author	Posts
May 28, 2025 at 8:59 am
Taras	Background of the issue: I am trying to edit the content on the German language home page using the Divi builder, but it redirects to another page. The issue is specific to the German home page at hidden link, while the English version works fine. Divi support suggested that the problem might be related to the language translator plugin. I have also provided a video recording of the issue at hidden link. Symptoms: When attempting to edit the German home page with the Divi builder, it redirects to another page. This issue does not occur on the English version of the site. Questions: Can you please check the issue with the language translator plugin? How can I solve the redirection issue on the German home page?
June 4, 2025 at 8:42 am #17105291
Taras	Help?
June 4, 2025 at 9:45 am #17105625
Shekhar Bhandari WPML Supporter since 03/2015 Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hello there, I am waiting for your feedback. Can you reach out to our server provider and ask if there is any server related error logged? Look forward to your reply. Thanks
June 4, 2025 at 10:05 am #17105661
Taras	We have access to the logs and there are no issues visible.
June 5, 2025 at 2:54 am #17108378
Shekhar Bhandari WPML Supporter since 03/2015 Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hi there, I’d like to try and fix this issue by setting up your site on my local machine. Could you please share the download links for your wp-content and database backups? You can zip them up and send me the links using some file sharing platforms. Look forward to your reply. Thanks
June 5, 2025 at 4:03 am #17108414
Taras	Hello Shekhar, I can't allow to transfer our site to a 3rd party server. There is lots of work and investments behind it. Do you have another option? Thanks.
June 5, 2025 at 4:27 am #17108449
Shekhar Bhandari WPML Supporter since 03/2015 Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hello there, Thank you for the information. I have created a public test site here, can you please install the divi theme and see if you can reproduce the issue here: hidden link Look forward to your reply. Thanks
June 6, 2025 at 4:04 pm #17114586
Taras	I have activated the divi theme.. Please check hidden link
June 9, 2025 at 4:26 am #17116878
Shekhar Bhandari WPML Supporter since 03/2015 Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hello there, Can you confirm if you can reproduce the issue on the test site? Look forward to your reply. Thanks
June 12, 2025 at 7:54 am #17128717
Shekhar Bhandari WPML Supporter since 03/2015 Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hello there, There is no need to import the exact pages, just create a new page with simple contents and see if you can reproduce the issue there. This will help us identify if it's a site specific issue. Look forward to your reply. Thanks

The topic ‘[Closed] German language translate issue’ is closed to new replies.