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This topic contains 14 replies, has 0 voices.

Last updated by Kor 2 months, 2 weeks ago.

Assisted by: Kor.

Author Posts
January 23, 2026 at 7:13 am

taipingW

I have switched the language, but the product description content is still in the original English.
I switched to French, but most of the content on the homepage is still in English.
I have set up multiple languages, but the language switcher doesn't display all of the languages ​​I've configured.

January 23, 2026 at 8:37 am #17756150

Kor

Thanks for your patience. Do you have any restrictions on your Website backend? I can't seem to access your WP admin credentials as I'm getting the errors shown in the attached screenshot.

Or maybe you can check with your hosting provider?

Screenshot 2026-01-23 at 4.35.25 PM.png
Screenshot 2026-01-23 at 4.31.19 PM.png
January 26, 2026 at 1:06 am #17760657

taipingW

Hello, Kor,I just opened hidden link and there were no problems; I was able to log in. It might be a network issue. Try refreshing the page and you should be able to log in.This situation had never occurred before; it started happening sometimes after I installed WPL. I'm not sure if there's a problem with the settings somewhere.

January 26, 2026 at 1:22 am #17760658

taipingW

If logging in at hidden link doesn't work, please try logging in at hidden link

January 27, 2026 at 1:37 am #17764704

taipingW

Hello,Kor,please reply as soon as possible

January 27, 2026 at 1:41 am #17764707

taipingW

Okay,let me check

January 27, 2026 at 6:34 am #17764983

Kor

Thanks for your reply. I have full access now, please allow me to check and I will get back to you as quickly as possible.

January 27, 2026 at 7:02 am #17764998

taipingW

Thank you,Kor,Please check the backend and also look at our website pages; this will help you identify any problems.

January 27, 2026 at 11:19 am #17766501

Kor

Thanks for your reply. It appears that your server resources are very limited or that you may have reached a resource limit, as I keep getting the error shown in the attached screenshot.

I've completed the WCML setup for you, and you'll be able to translate the products without issues now. Could you check?

Screenshot_19.png
Screenshot_18.png
January 27, 2026 at 1:33 pm #17767335
taipingW

Our product is now translatable, but there are still some other issues. I've set up 13 languages, but the language list on the homepage isn't displaying completely. How can I adjust this? Another problem is that when the website is in English, the images in the "Projects" section display correctly, but when I switch to other languages, the images disappear. You mentioned insufficient resources or resource limitations; what should I do?

English.png
French.png
Language002.png
langeuage.png
January 27, 2026 at 2:01 pm #17767587

Kor

Thanks for your reply, and I’m glad to hear you’re able to translate the products now.

Regarding the new issues, I’ve split them into separate tickets so we can track and troubleshoot each one properly:

-For the language list on the homepage isn’t displaying completely, we’ll follow up here: https://wpml.org/forums/topic/language-list-on-the-homepage-isnt-displaying-completely/

-For the images displaying incorrectly on the translated Projects page, we’ll follow up here: https://wpml.org/forums/topic/images-in-the-projects-section-display-incorrectly-on-translated-page/

As for the insufficient resources / resource limitations issue, please check with your hosting provider, as they’ll be in the best position to confirm whether your server has reached its limits and advise on the next steps.

January 30, 2026 at 4:44 am #17775516

taipingW

Hello,Kor,My website has been restored, you can now proceed to the next step

January 30, 2026 at 5:19 pm #17779160

Kor

Thanks for your patience. Unfortunately, your Website is loading very slowly for me, and I'm having a hard time trying to identify the issue and to troubleshoot this further.

I will need a snapshot of the site to troubleshoot this further locally. Alternatively, with your permission, I can create one myself. For this purpose, I typically recommend using the free plugin "Duplicator." If you're already familiar with Duplicator (https://wordpress.org/plugins/duplicator/), please skip the following steps and simply send me the archive file you downloaded. https://wpml.org/de/faq/provide-supporters-copy-site/

To guide you further, please adhere to these instructions:

1. View the Duplicator instructions video: hidden link

2. If the archive file exceeds 400MB, please use Duplicator's file filters to exclude cache, wp-uploads directory, media, and archive files.

Once you have the archive file ready, kindly share the link with us. You can utilize platforms like Google Drive, Dropbox, or similar for file sharing, as the snapshot file might be large.

Please note that your next reply will be private, visible only to you and me. You can paste the file link there. Rest assured that once the issue is resolved, I will delete the local site.

Screenshot_55.png
February 2, 2026 at 3:02 am #17782151

taipingW

Okay,I allow you to create a webpage snapshot.I know the website's backend is very slow to load. I've already upgraded the server, but the backend is still loading slowly. Do you have any other suggestions to improve the backend speed?

February 2, 2026 at 10:16 am #17783191

Kor

Thanks for your reply. I've tested your Website on my local dev site, and it loads fine. I suspect the issue is related to your hosting, and you need to check with your hosting provider for further assistance.

The topic ‘[Closed] I am unable to translate the product.’ is closed to new replies.