i cant delete old files

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 5 replies, has 2 voices.

Last updated by Dražen 1 year, 7 months ago.

Assisted by: Dražen.

Author	Posts
August 28, 2024 at 4:51 pm #16116445
ademE	Background of the issue: I migrated a website to a new domain and changed all text to set up a new website. I added a new license and deleted all translations from the old website. When I set up OTGS Installer, everything goes down. I also see a 404 error on the homepage after setting up WPML. Symptoms: I can't delete old files. I see a 404 error on the homepage and can't do anything after setting up WPML. Questions: How can I delete old files? Why does everything go down when I set up OTGS Installer? How can I resolve the 404 error on the homepage after setting up WPML?
August 29, 2024 at 6:27 am #16117539
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello, thanks for contacting us. I am not sure what old files you mean and what happens. Can you please share a video fo your steps so I can see what you do, what happens, and what error message you get? You can use free tool like LOOM. Thanks, Drazen
August 29, 2024 at 2:27 pm #16120599
ademE	hidden link hello you can check. This is the first error.
August 29, 2024 at 2:37 pm #16120659
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello, okay so after installing wpml your homepage returns 404. Probably you have some leftovers from previous WPML installation, reset WPML and configure it again. - https://wpml.org/documentation/getting-started-guide/language-setup/deleting-languages-and-plugin-data-by-doing-a-wpml-reset-on-your-site/#:~:text=Step%203%3A%20Do%20the%20WPML%20Reset Also please do not share admin access data, this is a public forum. When needed I will enable private reply. Regards, Drazen
August 31, 2024 at 11:37 am #16127369
ademE	i reset as you show. Still same error. 404 for pages and a warning
September 2, 2024 at 6:19 am #16130011
Dražen Supporter Languages: English (English ) Timezone: Europe/Zagreb (GMT+02:00)	Hello, it still looks like some tables are missing, maybe some of the plugins or hosting is blocking WPML to create tables. 1) Please disable any other plugins and try reset. 2) If the issue still happens please share admin access and FTP and let me have a look. Make sure to have a backup and if possible share access to staging site. Regards, Drazen
September 6, 2024 at 2:20 pm #16149388
ademE	i solved the 404 problem but that table warning still exist